Landers Chrysler Dodge Jeep Ram of Norman - Service Center

Oil Change Service Scheduled my oil change with the service department. Arrived about 15 minutes early. Was told they were running a little behind, but service was don Scheduled my oil change with the service department. Arrived about 15 minutes early. Was told they were running a little behind, but service was done quickly. More

Planned on going elsewhere but GLAD I DIDNT !They Planned on going elsewhere but GLAD I DIDNT ! They welcomed me, wholeheartedly at 7:30am. Saved me $$$ Hard to believe, for a Dealership, because Planned on going elsewhere but GLAD I DIDNT ! They welcomed me, wholeheartedly at 7:30am. Saved me $$$ Hard to believe, for a Dealership, because Dealerships sometimes get a bad rap/rep. Theresa took care of me totally from start to finish Even had the work done , completed in one hour, when it could have been 2-3hours. Landers provided a driver for me , both stopping me off, then picking me up. I can truly say .... EFFICIENT , KIND, RELAXED, UNDERSTANDING Jeep Dealership. I'm still surprised and blessed. Thank you for allowing me to voice my experience at Landers. Mona More

Braxton did a great job as usual. I will be back in the future if I need service. I appreciate Landers Jeep of Norman. Thanks. future if I need service. I appreciate Landers Jeep of Norman. Thanks. More

Landers Chevrolet delivers a turn key customer experience by highlighting its state of the art facility, friendly reception and technical expertise. Thank yoiu, i a by highlighting its state of the art facility, friendly reception and technical expertise. Thank yoiu, i a More

I’d give 0 stars if I could. The service department might be great..IF you can ever get them to look at your vehicle. Scheduled an appointment a week in advance, then my vehicle sat for almost a week untouch be great..IF you can ever get them to look at your vehicle. Scheduled an appointment a week in advance, then my vehicle sat for almost a week untouched because they were too behind to even look at it. What a joke. I have SIX Chrysler vehicles, and rest assured I’ll be taking my business elsewhere. More

Aaron challis was great to work with. Service was very fast , and kept me up to date on what was going on. This time was a much better experience thank you fast , and kept me up to date on what was going on. This time was a much better experience thank you More

12000 mile service Service went well. Didnt wait too long. Didn’t find anything wrong this time. Can’t think of anything else to say. long. Didn’t find anything wrong this time. Can’t think of anything else to say. More

Horrible Had a 7am appointment on Monday and I picked up my car on Tuesday at 4 after they still hadn’t even taken a look at it. Worst service department I’ve ever dealt with, and I have lived and used deal my car on Tuesday at 4 after they still hadn’t even taken a look at it. Worst service department I’ve ever dealt with, and I have lived and used dealerships in Dallas, St. Louis, Chicago, and OKC. I’ve gotten service 2 times at Landers and both have been nightmares. More

Key for my lug nuts taken by your shop of just forgot to put it back in glove box. This left me with flat in Arkansas. $120 dollars for a tow to the nearest Dodge dealership. Next time I buy a new truck I put it back in glove box. This left me with flat in Arkansas. $120 dollars for a tow to the nearest Dodge dealership. Next time I buy a new truck I’m driving to Arkansas to spend my money at their dealership. More

Absolutely would never recommend. $1800 and still need a new engine, when we expressed hesitation about beginning work that wouldn’t fix it if we were going to need a new engine to begin with. Terrible cus new engine, when we expressed hesitation about beginning work that wouldn’t fix it if we were going to need a new engine to begin with. Terrible customer service skills from the manager And he basically didn’t even care. Now we are worse off with the truck then the day we dropped it off. $1800 paid yet we still need a new engine. That was the whole reason we brought the truck there was to see if we needed a new engine. How do you do $2100 worth of work including an air filter and a serpentine belt and then let somebody know that they still need a new engine?! Makes no sense. We paid our bill and picked up our truck. I just expected better customer service and understanding and frankly better service work. What did we pay $1800 for!? It literally makes no sense. More