Landers Chrysler Dodge Jeep Ram of Norman - Service Center
Norman, OK
2,095 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center
Great service in a timely manner!!! I will be back ! You can just feel the positive and friendly environment, these people really enjoy their jobs! can just feel the positive and friendly environment, these people really enjoy their jobs! More
Very friendly staff, got me setup on the 2year service plan too. Did take a long time to get the oil changed (9:30 to 11:15) and I had a 9:45 appointment. plan too. Did take a long time to get the oil changed (9:30 to 11:15) and I had a 9:45 appointment. More
Customer service was terrible. They did not keep to a set appointment. Communication was terrible. Did not see my truck until i called them and baby sat them. Would not go back again. The only good thing abo appointment. Communication was terrible. Did not see my truck until i called them and baby sat them. Would not go back again. The only good thing about my experience was Ricky. He was the only one out of the bunch who was great at his job. More
Great place. They repaired our patriot and it drives better than ever! High praise to Ricky Kirby. He did exactly what we asked of him billing wise. better than ever! High praise to Ricky Kirby. He did exactly what we asked of him billing wise. More
Aaron is great to work with. Always prompt and accommodating. We are having trouble with the Jeep, but that’s a Chrysler issue. The dealership is being supportive. accommodating. We are having trouble with the Jeep, but that’s a Chrysler issue. The dealership is being supportive. More
For me, this was the perfect service experience, the work was great the work was completed on time, and the costumer service was top notch. was great the work was completed on time, and the costumer service was top notch. More
I can always count on Landers to provide fast, friendly, and reliable service. I have never had an issue scheduling an appointment and they always have me out the door in 30 minutes or less. and reliable service. I have never had an issue scheduling an appointment and they always have me out the door in 30 minutes or less. More
I bought tires for life with David Stanley (former owners). I have gotten a different answer every time from service department. Starting with first time I ever came in 2015 for first oil change. owners). I have gotten a different answer every time from service department. Starting with first time I ever came in 2015 for first oil change. It wasn’t explained to me at all when I bought vehicle. So, that being said, every time I came in, I never knew what I needed. I have done the very expensive things on the list at Landers to stay in that warranty. This last time I talked to Ms Yargee (during pandemic and myself being furloughed from work ) but previous talked to Braxton and he said noting on list needed. Albeit confusion was because I wasn’t on time bc not starting on time and also, Anthony was mostly my service attendant. I also had to after lengthy and confusing visits, get my AC compressor replaced. $$$$$. Ms Yargee informed me to keep my tires for life I had to get $1500+ services to get the tires for life. My car has over 140,000 miles. I am a single mom who drive my kids everywhere for their sports and activities. I think I’m done with y’all. Be sure and check how much money and services I have gotten thru your service department. I know Anthony doesn’t work there anymore for what I’m betting wasn’t good practices but I was led down a dishonest road! I have never gotten my services anywhere else since I bought it March 2015! More
Great bunch guys and gals. They make you feel like they appreciate your business. I will continue to do business with Landers Dodge and as long as they continue to treat people the way I been treated their appreciate your business. I will continue to do business with Landers Dodge and as long as they continue to treat people the way I been treated their business is going to be just fine. More