Landers Chrysler Dodge Jeep Ram of Norman - Service Center
Norman, OK
2,095 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center
First of all, I dropped off my car at 11:00 am and left with my kids and husband to East. They said they would contact me to pick up in about 2 hours and never contacted me. At about 3:30 I called 8 tones with my kids and husband to East. They said they would contact me to pick up in about 2 hours and never contacted me. At about 3:30 I called 8 tones to find out what was going on and never got anyone to pick up the phone. The lady up front had to find a manager to go find my car and see what was going on. Upon picking my car up about 4:00 pm they tried charging me $1000.00 forSomething I was told would cost me $100.00 . Very unsatisfying considering I have 3 young kids that are 2/6/8 and had to wait around Norman all day for nothing. We will not be coming back to the dodge dealership. More
Friendly and Courteous The Dealership has been a pleasure to deal with, they seem friendly joyful and very courteous. The service adviser (Aaron Challis) was very pleasant t The Dealership has been a pleasure to deal with, they seem friendly joyful and very courteous. The service adviser (Aaron Challis) was very pleasant to work with the technician that repaired our car (who's name I can't recall but, I did get a chance to meet and talk with) left me with the feeling the problem would be fixed) was very knowledgeable of our vehicle, and seemed to be an all around nice guy. More
Very happy with Landers. They have always followed up on any service I’ve received. We have purchased our last 2 vehicles here and we will not go anywhere else to have them serviced . any service I’ve received. We have purchased our last 2 vehicles here and we will not go anywhere else to have them serviced . More
Landers did a great job like always. I came in behind 2 others autos and they still mannered to get me in and out in a timely manner Worked with Aaron and he was very pleasant and easy to work with. others autos and they still mannered to get me in and out in a timely manner Worked with Aaron and he was very pleasant and easy to work with. More
Aaron, was great! However, the service this time from the mechanic team was faulty. Wiper fluid was out and it was communicated to me, i had to wait for wipers that is apart of my extended package. I w the mechanic team was faulty. Wiper fluid was out and it was communicated to me, i had to wait for wipers that is apart of my extended package. I was told that I couldn't use the 39.95 oil & 4 point coupon any more that I would be charged more due to Mopar's oil changes, that was never communicated to me before my oil change. Other than those important aspects the service was okay. Thanks More
I went by 9 in the morning and ask for changing engine oil, didn’t take long, and the man greeted me very nice, good service anyway oil, didn’t take long, and the man greeted me very nice, good service anyway More
Service was great! Got in early and truck ready when they said it would be. Braxton was both knowledgeable and helpful in guiding me thru the services they offer! said it would be. Braxton was both knowledgeable and helpful in guiding me thru the services they offer! More