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Landers Chrysler Dodge Jeep Ram of Norman - Service Center
Norman, OK
2,095 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,095 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center
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October 13, 2020
Very satisfactory experience from being checked in and out by Nikki, to the promptness of Service Dept. Nikki was especially helpful, professional, nice and attentive. out by Nikki, to the promptness of Service Dept. Nikki was especially helpful, professional, nice and attentive. More
by wolfbett2016
Verified CustomerEmployees Worked With
Other Employees :
Teresa Yargee, Jeremy Yandell, Nicki Yandell
October 13, 2020
Great friendly staffI like to be informed of what's Great friendly staff I like to be informed of what's going on with my truck and your staff does that very well. Thank you Great friendly staff I like to be informed of what's going on with my truck and your staff does that very well. Thank you More
by KEK6590
Employees Worked With
Other Employees :
Teresa Yargee, Jeremy Yandell, Nicki Yandell
October 13, 2020
Everyone was so nice. I was traveling from Dallas. I arrived at 4 pm. They still took my problem and resolved it. They need raises arrived at 4 pm. They still took my problem and resolved it. They need raises More
by rjbryant888
October 10, 2020
They were awesome !! Excellent customer service !! Would recommend to anyone. Went above and beyond what I expected had what I needed done plus a little more. recommend to anyone. Went above and beyond what I expected had what I needed done plus a little more. More
by CASPER3383
Employees Worked With
Aaron Challis
October 10, 2020
Our experience from the time I called to make an appointment to service our Jeep, we were treated with upmost respect until the oil change was completed and we were walked to our Jeep by the the ser appointment to service our Jeep, we were treated with upmost respect until the oil change was completed and we were walked to our Jeep by the the service tech. He even opened my door for me! The job was completed in a timely manner, and he even shared with us the 3 oil change special which will save us $$. Our experience with Landers service department was top notch! More
by JOHNSONH0
Employees Worked With
Matt James
October 09, 2020
I was very pleased about the quality of service that I received. My wait time was shorter than expected and my service agent was great. My only negative experience was that I didn't feel really comfortab received. My wait time was shorter than expected and my service agent was great. My only negative experience was that I didn't feel really comfortable concerning the Covid 19 practices. Seating in the waiting area was spaced apart properly however I thought wearing a mask was a requirement. Most employees wore a mask for the most part. A customer waiting for his vehicle as I was came into the waiting area without one. It did make me feel uncomfortable and I went outside. More
by tonydanamcd
Employees Worked With
Aaron
October 09, 2020
I am always pleased with my services at Landers they are always quick and efficient customer service is the best the have serviced my vehicles for the last 6 years. always quick and efficient customer service is the best the have serviced my vehicles for the last 6 years. More
by Ramlar2017
October 09, 2020
Wow where do I begin, service once again outstanding and Braxton and his crew were amazing! Always keeping me posted on my car, I really appreciate all you do! Top notch service 🙏🏾 Braxton and his crew were amazing! Always keeping me posted on my car, I really appreciate all you do! Top notch service 🙏🏾 More
by D00D0060
October 08, 2020
Not that anyone cares, but I purchased my Truck at this dealer and also purchased the "tires for life" program. As part of that program I agreed to have all the service done at this dealership, which inclu dealer and also purchased the "tires for life" program. As part of that program I agreed to have all the service done at this dealership, which includes service the dealership demands even though it's not part of the normal maintenance schedule such as flush and fill on my transmission. I am convinced this service has shortened the life of my transmission. However as part of the tires for life program when the tires were worn out the dealer would replace the tires for free. Shortly after getting a new set of tires I got a screw in one of them. Now had I purchased tires I would have purchased the road hazzard warranty as it is always part of the tire purchase, but apparently Landers Dodge does not stand behind the hazzard warranty and charged me $211 for a tire, a tire that I actually paid for with thousands of dollars of un-needed service, a program that has been designed to cheat the consumer. I of course was livid and the service manager's response was that the tire wasn't worn out therefore I had to buy a "tire for life" what kind of logic is that? It's not tires if they wear out, it's for life, even though I am certain this dealer has shortened the life of my truck, I should have still been entitled to a replacement tire. I have made sure to share my story with over 3000 local people in social groups I belong to and plan on filing a BBB complaint. This dealership has damaged the hood on my truck, almost killed me because they didn't tighten the lug nuts on my tires and now has blackmailed me out of $211. I will never return and will make sure anyone that has a question will know not to go there. More
by pddormie
Employees Worked With
Teresa Yargee, Jeremy Yandell, Nicki Yandell
October 08, 2020
Work completed as scheduled and on schedule. Repairs were done well. Had follow up call to assure everting was satisfactory and to standards. thanks you were done well. Had follow up call to assure everting was satisfactory and to standards. thanks you More
by TOMLAPLANT
Employees Worked With
