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Landers Chrysler Dodge Jeep Ram of Norman - Service Center

Norman, OK

3.9
2,095 Reviews

2,095 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center

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October 24, 2020

Good service and our advisor was friendly, my vehicle was well taken care if also we didn’t have to wait too long for the completion. Only complaint, my husband met us there and he wanted to look at a vehicl More

by soonerderby77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Challis
October 24, 2020

I really can't say enough good things about all the folks in the service department. Our service adviser Aaron Challis has been nothing less then top notch. He always listens to our concerns about our vehicl More

by Gary C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Yargee, Jeremy Yandell
October 23, 2020

The process was very easy! Scheduling, checking in, and getting it fixed was so simple. The people made it very quick and clear and I really appreciated that! More

by Logan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Yargee, Jeremy Yandell
October 22, 2020

Very friendly service staff. Had some detail work done on a Jeep Wrangler. They did a great job! Got rid of all the dog hair, even after I told them not to worry about it. More

by jyoung5725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee
October 21, 2020

Landers completed the 30 K maintenance on my JGC in just under an hour. The service tech was pleasant and knowledgeable. Online scheduling was easy to use. The warranty covered all charges. Best service I h More

by MFD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arron Challis, Teresa Yargee, Jeremy Yandell
October 20, 2020

I took my truck in for a recall. I was told the item was taken care of and that my truck was fixed. The issue has not been resolved and there is no way someone drove my truck to make sure it was fixed. More

by mpstrickland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Teresa Yargee
Nov 25, 2020 -

Landers Chrysler Dodge Jeep Ram of Norman responded

I believe there was a simple miscommunication issue. The truck was dropped off and asked to complete the recalls that were on the vehicle. We complete the recall as you asked. If there was an issue that you thought the recall was going to fix, letting us know of these issues you are having would better help the technician figure what your issues are as well. We definitely do not want to release a vehicle without correcting all concerns but not knowing of the issues we would not be able to check into those.

October 20, 2020

In general I am happy with the dealership, 2 days in a row waiting for today 2 hours, today to check oil change from yesterday More

by DAVE_DIANE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee
October 20, 2020

We are very happy with the service Nathan did a great job to find the best truck with everything I ask for and when the truck was returned to put the steps on the landers tream got my wife in and out quickly More

by RAYLANDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Yargee, Jeremy Yandell
October 20, 2020

Great service department. They were able to give me a truck to drive while they were fixing mine. They fixed my truck in a day & 1/2 & did great job More

by RYAN@TRINITYBRICK.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2020

Every experience I have had at Landers is great. This is my second Jeep purchase, and I am always happy with the service team when I bring it in for maintenance. More

by jaclynm2205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Yandell
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