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Landers Chrysler Dodge Jeep Ram of Norman - Service Center

Norman, OK

3.9
2,095 Reviews

2,095 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center

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November 14, 2020

Great service, service requires and cost was clearly explained. Very courteous personnel. Work was done in the forecasted time and notification advising vehicle was ready is a great service More

by LUIS.BOGRAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee, Ryan Spry
November 13, 2020

Everyone was very pleasant and knowledgeable. I took it in for a recall, they also did a courtesy overall check. Let me know what their recommendations were. More

by mjsullivan387
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicki Yandell, Teresa Yargee
November 13, 2020

I can’t justify the price of a brand new Jeep like this, so I bought this one used in Enid. I like Landers and they treat me right, so they have become their customer. I love my Jeep. I know I had to spe More

by DMESSN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heath, Gennifer, Jeremy Yandell
November 12, 2020

They where quick and honest.They told us they would be able to look at our car till the next day but called us back and had it finished the same evening and done correctly so what more could you ask for. More

by TOMHINES4321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Yargee, Jeremy Yandell
November 11, 2020

Got me in & out of the service department quicker than I could’ve imagined! I felt very comfortable (especially with Covid) in waiting area. Very clean with seating spaced out. More

by BREN.SENUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Yargee, Jeremy Yandell
November 11, 2020

I like all of this Have something different that others I like all of this Have something different that others And Teresa Yargee is very professional in the job what she do Thanks Teresa Yargee More

by Alex
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee
November 10, 2020

Everyone I interacted with went above and beyond to exceed my expectations and make my trip to Landers as simple as possible. If and when it is necessary I was surely be visiting this dealership again. More

by Bholzbauersch10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Yargee, Jeremy Yandell
November 10, 2020

Great job in setting my appointment. The lady I spoke to was very professional and friendly. Work was done in a timely manner. Nice people. More

by dbecher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Yargee
November 07, 2020

They told me one price and then charged another. They also did not complete the service I asked for. The assigned associate was way under trained and had no answers to my questions. More

by DEREK_V_RICHARDSON_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Teresa Yargee
November 07, 2020

Took 33 days for a repair that took 6 hrs to do.Shaking Took 33 days for a repair that took 6 hrs to do. Shaking my head asking why?? To replace a gasket? You don't schedule a car that needs a repair More

by jeffrey.deck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Teresa Yargee
Nov 25, 2020 -

Landers Chrysler Dodge Jeep Ram of Norman responded

I apologize about the wait time on your transmission and radio repair. During these trying times with COVID and the plants being shut down for months at a time the parts availability is tough. I do see once we received all parts necessary for the repair that your exhaust bolts were so rusted we had to cut them off and then order more parts that had extensive wait times as well. Granted we could get different vehicle to different technicians if they are backlogged but being a transmission concern only a transmission certified technician can perform warranty transmission repairs.

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