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Landers Chrysler Dodge Jeep Ram of Norman - Service Center

Norman, OK

3.9
2,095 Reviews

2,095 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center

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November 21, 2020

Always helpful and straightforward. Flexible and having a loaner car when needed is huge! Appreciate all the guys and their patience with multiple visits to the store. More

by bmckinnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2020

Very professional, friendly and knowledgeable able problem. Went way beyond what I expected for service! Kept me informed on progress all along the way. Thanks so much! More

by Jeannejeffers13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Yargee, Jeremy Yandell
November 21, 2020

They were very friendly and helpful, and gave me a nice loaner until my JEEP was repaired. Because it was a new purchased vehicle, there was no charge. More

by bcaldwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Peterson
November 19, 2020

Aaron was terrific! He explained all details to me so I was not surprised with any unexpected issues. Thanks for the great service and care for my truck. More

by Allaboutyourbike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
November 19, 2020

They were fast and responsive to any questions I had about the service of my vehicle. They had the part I needed in stock and were able to fix my window regulator the same day. More

by Jmdman88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee
November 18, 2020

Made an appointment a week in advance, showed up before scheduled time to drop my Jeep off for a tic sound in the motor. It took two days of my Jeep being at the dealership and it still had not been looked More

by Picman.sb
Friendliness
Recommend Dealer
No
Employees Worked With
Teresa Yargee
Nov 25, 2020 -

Landers Chrysler Dodge Jeep Ram of Norman responded

I apologize that the appointments was not explained properly at time of drop off. The appointments are for you and the advisor, to explain problems you are having with the vehicle. At that point the vehicle will go in line with work/vehicle here before yours. It is difficult to know how big jobs can be on the vehicles that have arrived before yours until diagnosis has been performed. We do strive for same day service, but can be difficult at times.

November 18, 2020

Real good people, willing to help in anyway, very professional and clean work areas, very knowledgeable about the trucks and what they need, I would recommend this place for any type of truck. More

by yeller4x4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee, Ricky Kirby
November 17, 2020

Excellent Customer service Twenty five words Twenty five words Twenty five words Twenty five words Twenty five words Twenty five words Twenty five words Twenty five words More

by SCM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee
November 17, 2020

Great service. Teresa worked with me on a reoccurring problem and was great. Very professional and wasn’t happy until she knew I was happy. More

by Sbourland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee
November 17, 2020

Always a great experience, the staff is all friendly and helpful, the coffee station is nice too. Teresa Yargee is a keeper, she knows her job and I always look forward to seeing her again. More

by NEW.HART_KAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee
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