Landers Chrysler Dodge Jeep Ram of Norman - Service Center
Norman, OK
2,095 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center
Absolute nightmare when getting a recall fixed. Everyone was cussing at each other was not good. Service management was the worst. Don’t recommend them to anyone was cussing at each other was not good. Service management was the worst. Don’t recommend them to anyone More
Miracle Workers. The day I was supposed to be driving back to Georgia I had to take my car into Landers Dealership for service. Come to find out the part I would need to fix my vehicle that is under war back to Georgia I had to take my car into Landers Dealership for service. Come to find out the part I would need to fix my vehicle that is under warranty would take 5-7 days. They found the part needed in less than 3 days!! Called to let me know it was ready to pick up. Wonderful people and service. Were kind and understanding throughout this entire process. Thank you for everything. More
They had a good inventory on line to view. The staff wasn’t pushy and easy to talk too. And the hot chocolate was awesome too. wasn’t pushy and easy to talk too. And the hot chocolate was awesome too. More
Very quick service. Clean facilities. I appreciate the complimentary coffee. Was in for an airbag recall and was scheduled quickly although I had called previously and was told the part was not in stock complimentary coffee. Was in for an airbag recall and was scheduled quickly although I had called previously and was told the part was not in stock but would be contacted when it arrived. No one ever contacted me. So I had forgotten it until I got another notice in the mail. Was hesitant to try again at Landers. I initially tried another dealership as I was unsure Landers really wanted my business, since it was only a recall. However the other dealership didn't service Dodge. The second time I attempted to get an appointment the young man was most helpful and even confirmed via email and text. I really was satisfied with his professionalism. The 1st point of contact is very important and I sincerely hope you have more employees like him. Going with my first impression, I would not have returned, had I a choice. More
The service at landers dodge is hands down the best around. Everyone is so nice and helpful. The quality of work is just phenomenal. Couldn’t ask for a better team. around. Everyone is so nice and helpful. The quality of work is just phenomenal. Couldn’t ask for a better team. More
They go the extra mile for you!! Great customer service!! They help with things they didn’t have too!! Highly recommended them!! I know if I run into any problem I can call on them!! They help with things they didn’t have too!! Highly recommended them!! I know if I run into any problem I can call on them!! More
The staff was very helpful and did a good job of explaining the repair. I would be willing to take my vehicle back based on my experience. explaining the repair. I would be willing to take my vehicle back based on my experience. More
I was very disappointed. My car smelled of heavy smoke, the problem was not fixed I went and talked to someone yesterday and I’m coming in after school. Honestly am very disappointed and want my money back the problem was not fixed I went and talked to someone yesterday and I’m coming in after school. Honestly am very disappointed and want my money back because I’m allergic to smoke and it’s not going away. I payed 200 for no reason as the problem is not fixed, it honestly feels worse since I dropped it off. More
Great people and great service. Very easy to complete our transaction and the couple times we needed service they took care of us in a timely fashion. transaction and the couple times we needed service they took care of us in a timely fashion. More
I put yes but if in a hurry i would say no. It took 2 hours to have my oil changed. Kurtis had to go out and hurry them along or who knows how long we would have been there. hours to have my oil changed. Kurtis had to go out and hurry them along or who knows how long we would have been there. More