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Landers Chrysler Dodge Jeep Ram of Norman
Norman, OK
4,695 Reviews
The Landers family has always upheld the traditions of loyalty and dedication in everything we do. We consider it our duty as new citizens of Norman (and the Sooner Nation!) to bring our unparalleled customer service and enthusiasm for quality vehicles to our friends and neighbors here in Oklahoma. Our hope for Landers Chrysler Dodge Jeep RAM of Norman is to exceed the expectations of every person who walks through our doors!
Shopping at Landers means accepting nothing less than the best. We've always held ourselves to a higher standard of quality, service and experience than your average dealership. Our passion is finding the perfect vehicle for every individual or family, on any budget. After you buy, you can always trust us to handle your vehicle's servicing needs with care.
You can count on us having an extensive stock of new vehicles in the makes and models you want! Come see us at 481 N Interstate Dr., Norman, OK, to browse our selection of RAM 1500s, RAM 2500s, Jeep Wranglers, Jeep Cherokees, Dodge Challengers, Dodge Chargers, Chrysler 300s and Chrysler Pacificas.
We also have a wide variety of used and certified pre-owned vehicles in all shapes and sizes. Every one of our pre-owned vehicles are professionally inspected and cleaned to ensure all our customers get the best used-car experience possible.
If we don't have the vehicle you're looking for, we'll do what we can to get it. Simply fill out a CarFinder form, and we'll let you know when we've found a match! We'll even help arrange shipping for our out-of-town shoppers to any city in the Continental United States.
We are so proud to serve the wonderful community of Norman and the surrounding areas of Moore, Oklahoma City, Midwest City, El Reno, Chandler, Shawnee, Blanchard, Chickasha and Pauls Valley--almost as proud as we are to be the exclusive auto sponsor of the Sooners!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,695 reviews
Verified Customer
October 17, 2021
Took my truck in work was completed but was steal leaking even after new seals was told to bring in on Monday after weekend was then told needed transmission got transmission was told needed new wiring harne even after new seals was told to bring in on Monday after weekend was then told needed transmission got transmission was told needed new wiring harness because leak had destroyed wires now transmission temp light comes on got nothing but excuses More
by Shyboy123452000
Employees Worked With
October 16, 2021
I had a horrible experience. Never going back. They had my Jeep for 8 days and communicated poorly the whole way through the process. I had an appointment at 8 AM on Monday, September 27th. No one even my Jeep for 8 days and communicated poorly the whole way through the process. I had an appointment at 8 AM on Monday, September 27th. No one even looked at it until Septembet 30th. That was with me calling everyday. They moved me up in the schedule or they probably wouldn't have even looked at it that week. I was told "The appointment is not for the vehicle to go right into the technicians stall. The appointment is for me writing it up and getting everything entered into the system with your concerns!" I was told they were at least 2 to 3 days behind on even getting a diagnosis. I paid for the repairs online Friday since it was supposedly "done". They were going to call me when I could pick it up. They never called. On Saturday I called and they were finishing it up. I paid extra for their "concierge" pick up and drop off service. They didn't have any drivers on Saturday, so it would be Monday before I got the Jeep back. I got the Jeep back on Monday with the check engine light still on and throwing the exact code that I took it on for. They found that one of the parts they replaced was defective. They ordered one from Dallas. I was told by the service manager that when it came in, I could come in and they would replace it, no charge. It was supposed to take 30 minutes. I made an appointment and when I showed up to get it replaced, I was told that they would need to keep the Jeep all day. It took many phone calls back and forth to clarify what needed to be done. One of the worst problems about this experience was the difficulty communicating. They never called or texted concerning anything unless I contacted them first. I was told on 2 occasions that the service manager would call me. It never happened. I held on the phone for 15 to 20 minutes on several occasions and then it would roll to a voicemail saying that they were closed and my message would go to the general mailbox. Then I would be immediately disconnected. On several occasions I would just ask the receptionist to take a note back to the service department with a message for them to call me. My experience was terrible. If my Jeep broke down in front of Landers dealership, I would buy a donkey cart to get home before I would let them work on my car. Landers Chrysler Dodge Jeep Ram of Norman More
by Dcastle235
Employees Worked With
Teresa Yargee, Jeremy Yandell, Genifer Burnell, Aaron Challis
October 13, 2021
My jeep continues to come in and out of the shop because they "Know what's wrong". So, they fix THAT problem, which wasn't even the issue I brought to them. Then, I have to play phone tag with them to get i they "Know what's wrong". So, they fix THAT problem, which wasn't even the issue I brought to them. Then, I have to play phone tag with them to get in and figure out what the problem is with my jeep. So, I get a text asking to call Jeremy about this survey, so I call and I've been put on hold until I got hung up on. Never did speak to Jeremy. Right now, my experience us "Don't come back". More
by KMichel94
October 13, 2021
Will never take my vehicle anywhere else! Teresa is amazing at what she does! Thank you again! amazing at what she does! Thank you again! More
by MommaT
Employees Worked With
Other Employees :
Teresa Yargee, Jeremy Yandell, Adam Keepper, Ricky Kirby, Genifer Burnell, Aaron Challis
