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Landers Chrysler Dodge Jeep Ram of Norman

Norman, OK

4.3
4,695 Reviews
The Landers family has always upheld the traditions of loyalty and dedication in everything we do. We consider it our duty as new citizens of Norman (and the Sooner Nation!) to bring our unparalleled customer service and enthusiasm for quality vehicles to our friends and neighbors here in Oklahoma. Our hope for Landers Chrysler Dodge Jeep RAM of Norman is to exceed the expectations of every person who walks through our doors! Shopping at Landers means accepting nothing less than the best. We've always held ourselves to a higher standard of quality, service and experience than your average dealership. Our passion is finding the perfect vehicle for every individual or family, on any budget. After you buy, you can always trust us to handle your vehicle's servicing needs with care. You can count on us having an extensive stock of new vehicles in the makes and models you want! Come see us at 481 N Interstate Dr., Norman, OK, to browse our selection of RAM 1500s, RAM 2500s, Jeep Wranglers, Jeep Cherokees, Dodge Challengers, Dodge Chargers, Chrysler 300s and Chrysler Pacificas. We also have a wide variety of used and certified pre-owned vehicles in all shapes and sizes. Every one of our pre-owned vehicles are professionally inspected and cleaned to ensure all our customers get the best used-car experience possible. If we don't have the vehicle you're looking for, we'll do what we can to get it. Simply fill out a CarFinder form, and we'll let you know when we've found a match! We'll even help arrange shipping for our out-of-town shoppers to any city in the Continental United States. We are so proud to serve the wonderful community of Norman and the surrounding areas of Moore, Oklahoma City, Midwest City, El Reno, Chandler, Shawnee, Blanchard, Chickasha and Pauls Valley--almost as proud as we are to be the exclusive auto sponsor of the Sooners!
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481 N Interstate Dr

Norman, OK

73069

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Showing 4,695 reviews

November 15, 2021

good customer service and in my language and good prices to the public thank you for everything More

by Carlos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Rodriguez
November 13, 2021

Landers Jeep service department was one of the worst customer service experiences I’ve ever had, lack of professionalism and communication was so poor. I felt completely worthless as a customer. Would n More

by ariadne.hale
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Genifer Burnell
Nov 23, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

I do apologize about the wait time. We do not set appointments rather make check in times. Only due to we do not know what and how long the vehicles that came in before you until its diagnosed and parts have arrived. After reviewing Genifer did take care of diagnosis fee for having to wait so long. We do hate to lose your business because of this set back. Please reach out to me if you need anything. Thank You, Jeremy Yandell

November 13, 2021

Always good service with good communication. They also provide a nice waiting area with a nice TV. More

by SOONERINOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Challis
November 12, 2021

2 attempts to get a problem causing service engine light to be lit fixed and having to go back again. That's not a good customer experience. More

by BLLOYD4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Teresa Yargee
Nov 23, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

A lot of times following Stellantis diagnosis has us do any updates related first. In which most times takes care of the issue. Unfortunately the only way to tell is to give the vehicle back to the customer to drive. We always want our guests to not have to come back to the dealership for the same issue. If you have any questions or concerns please reach out to me directly. Thank You, Jeremy Yandell

November 12, 2021

Great customer service. Easiest car buying experience I have ever had. Very little haggling, very helpful and friendly folks. Hank Bradley was very helpful and David Kile was a great salesman. More

by jimmy.durant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kile
November 12, 2021

Ricky was very helpful and very straight forward. He explained everything that was being done thoroughly. More

by DOWNING29941
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ricky, Jason Heffernan, Daniel Cave, Les Northam
November 12, 2021

Service department has been very helpful and through.would and have recommended to others! If you want reviews don't sensor!!! More

by FIELDOURDREAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Yargee, Jeremy Yandell, Genifer Burnell, Aaron Challis
November 12, 2021

The service department did an excellent job getting our van repaired. The person we worked with kelp us informed what going on an made us like our problems were important . More

by jackboneal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genifer Burnell
Nov 12, 2021 -

jackboneal responded

Service department did an excellent job and nice and friendly.

Nov 12, 2021 -

jackboneal responded

Mo

Nov 12, 2021 -

jackboneal responded

No

November 11, 2021

Great experience and great customer service, didn’t take long at all! The process also went very smoothly More

by Alisha Blackwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee
November 11, 2021

Horrible customer communication and they had my vehicle for 2 weeks and didn’t resolve More

by Vegas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Braxton Stoneking
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Challis
Nov 23, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

I would like to learn more about your experience and issues you are having with your vehicle. If you could email me what had happened and the name the vehicle is under to further investigate would be much appreciated. My email is Jeremy.yandell@landerscorp.com Thank You

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