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Landers Chrysler Dodge Jeep Ram of Norman
Norman, OK
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I met salesman named Robert when I arrived, took a truck out for a test drive. He and Michael got me the deal I needed. They were friendly, courteous, and professional. They make car buying much easier and out for a test drive. He and Michael got me the deal I needed. They were friendly, courteous, and professional. They make car buying much easier and more enjoyable. More
Tried to get some real help on the Life Time Warranty (Mopar) that I had purchased when I brought my 2015 Charger. The work was a headlight problem and was told by the service advisor Braxton Stoneking t (Mopar) that I had purchased when I brought my 2015 Charger. The work was a headlight problem and was told by the service advisor Braxton Stoneking that the Ballest was over heating and that the complete headlight assembly would have to be replace with the wiring loom and that it was not covered,. When I asked what it would cost to repair it , he informed me that it would be $1500.00. He told me he would try and find out why the repairs were not covered. After waiting a few days to hear back from him, I called he said there way nothing he could do period. That's when I spoke with the service manager Jeremy Yandell to see if he knew why it wasn't covered he said they didn't cover headlights and that was all there was to it. I told him I would understand if it was the bulb itself, but that they're talking about $1500.00 dollars and besides that , I had that headlight worked on by Landers Dodge Service dept. once before and that, the Technician doing the work told me that he was having to rewire the fuss block due to a Manufacture Defect and at the time he told me that I was standing at the car and he had the wiring all exposed. When I got the car back it worked fine and all the work was covered under the warranty, that's what was confusing me, about this latest problem. So while I was speaking with the service manager Jeremy Yandell I pointed out to him that I had work done on that headlight prior, he said "yeah 2 years ago". So I asked for the Mopar customer service number, he yelled out across the service bay to Braxton Stoneking to give me the number, he did only in a way to get rid of me . This was just the start of about 3weeks going back and forth with these guys. Then I started calling customer service. That was another whole experience in itself. More
Recommend by one of my customers. So very happy and excited about this service and purchase So very happy and excited about this service and purchase More
Starter and alternator problems were resolved. Steering problem remains unresolved! I will return the vehicle so that you may again attempt to address this problem. Steering problem remains unresolved! I will return the vehicle so that you may again attempt to address this problem. More
Took my wife’s keep in for oil change and fix left fog light when I got it back left fog light worked but right one was out not very good checking finished work now I have to bring it back light when I got it back left fog light worked but right one was out not very good checking finished work now I have to bring it back More