Landers Chrysler Dodge Jeep Ram of Norman

I live in a different state & found the 2010 Dodge Challenger by completing a search online. Bo was nice when dealing with him prior to the purchase of the car but has failed to follow up with questio Challenger by completing a search online. Bo was nice when dealing with him prior to the purchase of the car but has failed to follow up with questions/inquiries about products after the purchase. He called 2 weeks after the purchase of the car to ask how things were going. I told him it was perfect timing because I was planning on calling him in the next couple of days to inquire about a front license plate bracket since the state I live in requires front and back plates. Bo told me he would look into it and get back with me. A week went by and I never heard from him so I emailed him. Yet again he told me he would look into it and get back to me -- never heard back from him again after waiting nearly another week. So I called him again to ask about purchasing a bracket, he told me he was busy at the moment but would get back to me. Well, here it has been almost another week and I have yet to hear back from him. Now I have tagged my car and have the front license plate in the window awaiting the front bracket I ended up ordering online from ebay. My suggestion for anyone dealing with Bo at Norman Dodge is to make sure you get anything and everything you need prior to walking out the doors because you will never get any follow up care from him after you leave the property. Originally I would have referred someone to the dealership but now I would not refer anyone to this dealership because of the lack of customer service. The sale goes beyond the purchase of the car. Blowing off customers is not a way to maintain customers! More

Had a great time purchasing my new 2011 Dodge Nitro! JJ was my salesman and he was funny and up front! Great guy overall! I would recommend any and everyone to shop there and with JJ! Matt was also there t was my salesman and he was funny and up front! Great guy overall! I would recommend any and everyone to shop there and with JJ! Matt was also there to help and add alittle humor to our shopping adventure! Thanks for all the help. Thanks, Mistie More

I bought a new laramie 1 ton truck this time. It is the 3rd vehicle i have bought from them. they have all been good vehicles with very little trouble. I walk in ask for charlie and get to drive any and 3rd vehicle i have bought from them. they have all been good vehicles with very little trouble. I walk in ask for charlie and get to drive any and as many vehicles I want to test drive until I find the one that feels right and comfortable. After this truck I have bought over 100k in vehicle from them and plan on purchasing more. More

This is the second car that I have purchased from Norman Chrysler. I have been coming here since 2004 and have always been treated great. The service department has always been quick and great. For this pur Chrysler. I have been coming here since 2004 and have always been treated great. The service department has always been quick and great. For this purchase I traveled from Norfolk Virginia to make sure that I received the treatment that I deserved. Thank you Charlie and I look forward to buying another from you. More

I went to Norman Chrysler, Jeep, Dodge to look at something economical and still roomy. I had originally intended on looking at used cars because I did not want to spend too much being on a fixed inc something economical and still roomy. I had originally intended on looking at used cars because I did not want to spend too much being on a fixed income. I had a 2009 Dodge RAM 1500 with only 23,000 miles on it, but it was too big and and I drive 50 miles per day. I had seen a 2007 Honda Civic that I liked on their website. I called about it and Brian asked me to come in to see if I liked how it drove and so he could look at my truck and see what he could do. When I showed up at the dealership, the receptionist was kind and paged Brian for me while another salesperson offered me a beverage. Brian met me, showed me the Honda but then asked if I had considered something NEW. He said there were great incentives on remaining 2010s going into the end of the year. Although I liked the Civic, I let him walk me over and show me a Dodge Caliber. We took a drive, and when we got back he asked if the numbers were acceptable if that was a car I would rather own than a 3 year old Civic. I told him if he could get me a BRAND NEW Caliber for $330 a month or better, I would do it. My truck was appraised while we were on the test drive, and the numbers were put together in a timely manner. When he came back, he said we were really close. I was about $4000 negative in my truck, which kind of upset me at first, but then I realized I had driven it 23,000 in just over a year and it's value I guess reflected that. So it was explained that I had to carry over that $4000, take off the incentive (which was I think $2500) and now only go $1500 on top of what they were asking ($22,165). At this point I got to talk to a manager they called Diamond Dave. He explained that with my negative and the price with incentives, I could own the Caliber for $385 per month. I told him that it was to be $330 or I couldn't do it. He asked me for help, he said with money down it could be done. Given the holidays are approaching I didn't want to put money down, but I really needed to solve my car crisis. SO, after a few back and forths, I put $3000 down to get to my numbers. Needless to say, we made a deal and instead of a 2007, I have a BRAND NEW CAR!!! It was not what I planned on, but it's exactly what I needed. I've driven it for a few weeks now and average 28 MPG on the Highway. I would recommend anyone looking for a vehicle to stop by and see this dealership. They were very nice, not pushy, plenty informative, and really worked with me to get the vehicle I needed. Thank You Brian, Dave, and the rest of the Norman Chrysler, Jeep, Dodge Staff for your hospitality!!! More

Will do anything to sell a car, including lying to customers, bullying customers, why they feel it necessary to behave in this manner to sell a vehicle is beyond my comprehension. Stay away from them, customers, bullying customers, why they feel it necessary to behave in this manner to sell a vehicle is beyond my comprehension. Stay away from them, or do your homework first so you know who you are dealing with. More

I just bought 3 cars during there Slasher Sale Today. The Service was GREAT , the salesman was very friendly and helpful. I'm happy with the deals, I will do all my future car buying from Sunny and Norman Ch Service was GREAT , the salesman was very friendly and helpful. I'm happy with the deals, I will do all my future car buying from Sunny and Norman Chrysler Jeep Dodge. One other thing I would like to add is that I have been in the market for weeks, and nobody treated me like the staff at this dealer just go and check them out that's all I can say. More

I am 55 years old and have made many purchases over the years of new and used vehicles, we went to Norman Chrysler Jeep Dodge because my grand daughter was in need of a new car she is a single mom with 3 k years of new and used vehicles, we went to Norman Chrysler Jeep Dodge because my grand daughter was in need of a new car she is a single mom with 3 kids. She had found a vehicle on line that she was interested in and asked me to go with her to take a look at it and see what I thought. Upon getting to Norman Chrysler Jeep Dodge we were greated with friendly people, offered drinks and asked what they could do for us. We told them what vehicle we wanted to see they brought it up to the front of the dealership for us, it was exactly what we saw on line after a quick walk around and test drive we knew that we wanted this car. Not only that but they should us 3 others like it and all in the same price, needless to say we bought the vehicle with no hassle at all. This was my first purchase from Norman Chrysler Jeep Dodge, the vehicle was not for myself, but after being treated like that I promise you I will be back to buy myself a new car. Thank you Norman Chrysle Jeep Dodge, you have a customer for life now. More

We had the best service at Edmond Hyundai. They did not have the color Santa Fe that we wanted and Sent for it a very fast manor. Our salesman was extremely friendly and did not really put any pressure on have the color Santa Fe that we wanted and Sent for it a very fast manor. Our salesman was extremely friendly and did not really put any pressure on us at all. Everyone we dealt with at the dealership was freindly and asked us several time if we wanted drinks or food. I would definately refer my freinds to this dealership. We thank them for the wonderful service and the manor in which we were treated. More

My worst sales experience ever! I'm 45 years old and have made quite a few auto purchases over the years, and by far my experience with Norman Chrysler was my worst, hands down. I purchased a car at 8 have made quite a few auto purchases over the years, and by far my experience with Norman Chrysler was my worst, hands down. I purchased a car at 8:30 pm and by the next afternoon the check engine light was on. They refused to look at it without charging me a service visit. They claim they lost money on the deal and that I should have been happy to pay to repair the car which I had just purchased since I received such a great deal on the car. My cost was $14,700 for a 2008 Mazda with 60K miles, so I never felt that I received such a great deal, only a fair one, until I was stuck with immediate repair costs. I'm convinced that they knew of the repair problems and passed them on to me. When they say "Nobody cars", they really mean it! More