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Landers Chrysler Dodge Jeep Ram of Norman
Norman, OK
4,701 Reviews
The Landers family has always upheld the traditions of loyalty and dedication in everything we do. We are excited to bring our unparalleled customer service and enthusiasm for quality vehicles to our friends and neighbors here in Oklahoma. At Landers Chrysler Dodge Jeep RAM of Norman, our goal is to exceed the expectations of every person who walks through our doors!
Shopping at Landers means accepting nothing less than the best. We've always held ourselves to a higher standard of quality, service, and experience than your average dealership. Our passion is finding the perfect vehicle for every individual or family, on any budget. After you buy, you can always trust us to handle your vehicle's servicing needs with care.
You can count on us having an extensive stock of new vehicles in the makes and models you want! Come see us at 481 N Interstate Dr., Norman, OK, to browse our selection of RAM 1500s, RAM 2500s, Jeep Wranglers, Jeep Cherokees, Dodge Challengers, Dodge Chargers, Chrysler 300s, and Chrysler Pacificas.
We also have a wide variety of used and certified pre-owned vehicles in all shapes and sizes. Every one of our pre-owned vehicles is professionally inspected and cleaned to ensure all our customers get the best used-car experience possible.
If we don't have the vehicle you're looking for, we'll do what we can to get it. Simply fill out a CarFinder form, and we'll let you know when we've found a match! We'll even help arrange shipping for our out-of-town shoppers to any city in the Continental United States.
We are driven to serve the wonderful community of Norman and the surrounding areas of Moore, Oklahoma City, Midwest City, El Reno, Chandler, Shawnee, Tuttle, Blanchard, Chickasha, Pauls Valley, Choctaw and Jones.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,701 reviews
March 17, 2014
This is the third car we have purchased from Russell jackson. I will not go any where else to buy a car. the service is best ever, Russell is the best in the business. jackson. I will not go any where else to buy a car. the service is best ever, Russell is the best in the business. More
by joejohnson1
Employees Worked With
Russell Jackson
March 16, 2014
Both Tyler and Kendall were excellent. They were friendly, patient, and responsive to customer needs without being pushy. Tyler was the salesman we started with and he listened to what we wanted a friendly, patient, and responsive to customer needs without being pushy. Tyler was the salesman we started with and he listened to what we wanted and did his best to find the exact preferences in the car. Ultimately we found the best option for us was to go up a trim level for a car that was available on the lot. Kendall took us on test drives and did a wonderful job answering our questions and showing us the features. He also checked in on us when we were in the dealership working with Tyler. If every car salesman were like these two, people would certainly enjoy the car buying process more than they do now! Bought a Jeep Grand Cherokee Summit. More
by cmurray721
February 21, 2014
First of all; Both Kendall and Sara listened to what we were looking for and did an outstanding job of helping us find the perfect vehicle (a Dodge Durango Limited) fo meet our needs. Kendall worked with u were looking for and did an outstanding job of helping us find the perfect vehicle (a Dodge Durango Limited) fo meet our needs. Kendall worked with us to find the one equipted with everything we wanted and not any of the things we didn't need. Sara was very thorough in explaining all the functions and operations of all the electronics aboard the vehicle. All totegher a pleasent experience. Five Stars!! More
by harleym
February 14, 2014
My experience with David Stanley Chrysler Jeep Dodge of Norman - the why is I found a vehicle online this past Saturday evening that I liked. I requested more detail and pictures of this truck. I am lookin Norman - the why is I found a vehicle online this past Saturday evening that I liked. I requested more detail and pictures of this truck. I am looking for a used four wheel drive pick up truck, put in my request and called it an evening. Approximately 7:30 am PT SUNDAY morning (we live approximately 1500 miles from the dealership in CA), I received a call from Joshua Caldwell saying he would take pictures of the vehicle on Monday, since the dealership was closed on Sunday. I already knew their hours of operation. I didn't expect anything until Monday. Later that day, I received an email from Joshua Caldwell and he said, "... Thank you for choosing our dealership. I know you have many other choices. Because you have chosen us, we will do what it takes to earn your business, we certainly don't expect it. On Sundays we spend time with our families. I will take photos of the Ram 3500 first thing Monday morning." Not the best way in the world to start a business relationship but I figured I'd give them a shot to see if we get pictures. Monday rolls around, no pictures. Later Monday afternoon, I again emailed a request for pictures/details, I received a good response from Troy Corley saying he'd take some pictures later that day. Fine. I also emailed directly from their website and received a response from Marshall Towler saying he was willing to help. Approximately 4:30 PM PT the pictures come in. The description of the truck was "bright white" with vinyl seats. I received pictures of a blue 3500 Dodge pick up that was completely disgustingly dirty on the exterior. One picture of the interior looked like someone had been living in it. This truck was nowhere near presentable for sale. As I sat and looked at the descriptions, pictures, and CarFax, I figured Troy took a picture of the wrong truck. I emailed him back saying I'm confused, is this a white or blue truck? I never heard from Troy again. On Tuesday, Mr. Towler requested that I forward an email of the pictures that we were sent on his personal email account which I received early that morning. Didn't hear back from anyone. Later in the day, I asked for an update. Mr. Towler responded oh, when your email came in, I was in the middle of selling the truck. (Interesting, odd, are we trying to hide something here?) This truck was still listed for sale after it was "sold". Here I'm an internet customer looking to buy a truck, cash, and can't get basic information, a clarification if this truck was white or blue, and a few other questions answered. So, needless to say, I was upset. I emailed Matt Baker, the general manager, with my complaints about his staff's customer service, lack of professionalism, looking for his response. I also mentioned that I spotted the same truck, same ad, same wrong information, newly listed on two separate websites that day. I look at 8 different websites, twice daily, looking for the right vehicle. This is how serious of a buyer I am. I have never heard from Matt Baker. But, on one of the websites, they have a "report fraud" section, which I mentioned to Mr. Baker. It was extremely interesting, Wednesday morning, I went online early and that truck disappeared from that website, but was still on the other two websites. Could you possibly screw up a deal any worse than this? I think you would be hard pressed to come up with a comparable story. I kept copies of everything during this deal because it was so bad and so unprofessional; it was beyond belief. When a customer makes an inquiry, generally a business does their utmost to respond to that customer in a positive manner. As I told Matt Baker, I work for a company that is a $5B corporation. Ethics was driven into us a long time ago. They actually have an 800 number for ethics violations in my company. This would never, ever be tolerated. My company is not perfect, but as the old saying goes, a customer is always right. We live by that. We take care of our customers. We make high end products, and sales and service keeps us afloat. The service is beyond what most companies consider reasonable. So if you're an internet customer, do yourself a favor, and do not stop here. You can see from my experience, it was very frustrating and left a very bitter experience in my mind trying to do business with David Stanley. In re-reading the CarFax on this truck, it had four owners - the first owner owned the truck almost 7 years; second owner had it for just over 2 years; third owner had it for 2 months; the fourth owner had it for one month, before it became a dealer vehicle in July of 2013. When the vehicle was placed on the market on 2/6/2014, mysteriously the vehicle had been driven 33,811 in 8 months while supposedly in the sales yard. So, when a wrong description shows up and they say it was inadvertently the wrong color listed on the sales description, what is the truth. I never knew what the VIN was for the blue truck (I asked for it). So, to say at least, the situation is extremely highly questionable. That wrong description went from their website to other sales websites with the exact same WRONG description being used. That was not a mistake. So do they have a totally inept internet sales group. It took until Thursday of this week to be removed from the last two websites. It was just a horrendous mess of a deal that went totally bad. This has prompted me to write this very long review. I had one vehicle I was bidding on in Texas. The dealer called and told me that they were reviewing the vehicle and didn't feel comfortable selling it because it had too many issues. That dealer received a very favorable review from me. I appreciate their honesty, clarity and they have earned a customer that will always look at their site first on the internet when I am searching for a vehicle. Do yourself a favor - just bypass this company and find yourself a more ethical dealership to work with. More
by MattBaker
February 08, 2014
We could not be any happier with the experience involved with purchase of our new card at David Stanley Dodge in Norman. The car we wanted had to be found at another dealership and modified the way we want with purchase of our new card at David Stanley Dodge in Norman. The car we wanted had to be found at another dealership and modified the way we wanted it after it had arrived. The sales staff, particularly Brian Black, kept us informed as to the progress and when we could expect to have our new car. After we drove the car, we requested a few minor changes and the dealership was most accommodating. Sara Bush was very responsive to our questions regarding the features of the car and explained everything very thoroughly. I would recommend both the salesman and the dealership to friends and family or anyone for that matter! We had purchased a 2011 Dodge Charger and 2011 Dodge Ram 1500 from the former owner and were pleased that the new owner (David Stanley) retained our favorite service representative, Antonio. More
by WildBill64
Employees Worked With
Kevin Byrd
February 05, 2014
My experience at this dealership was fantastic! I pulled in and Kendall asked me what I was looking for, and took me right to the truck that had what I asked. We ended up going on a test drive which was go in and Kendall asked me what I was looking for, and took me right to the truck that had what I asked. We ended up going on a test drive which was good. Afterward He asked what my terms were to get in that truck that day so I told him and he went to work. Came back with a great offer and they worked with me on it. The truck has been fantastic thus far and Im definitely gonna be back in the future. They even sent a tin with cookies as a congratulatory/ thankful gesture which was nice as well. More
by norby0311
January 31, 2014
Very positive experience. We initially stopped to look at a truck, but ended up with a beautiful 2014 Charger. Troy Corley made this purchase incredibly easy and I would (already have) recommend anyone g at a truck, but ended up with a beautiful 2014 Charger. Troy Corley made this purchase incredibly easy and I would (already have) recommend anyone go to this location and deal with him! More
by pgmccaskill
January 30, 2014
derek and brian were great they took care of things kept me up to speed, if anyone is looking for a new car go and see these 2 guys and i hope they can treat you the same . me up to speed, if anyone is looking for a new car go and see these 2 guys and i hope they can treat you the same . More
by babyhef
January 19, 2014
sales staff very friendly and very knowledgeable of their vehicles and work with me to get what I was looking for and when it came to financing no hassles and I was in an out Fast vehicles and work with me to get what I was looking for and when it came to financing no hassles and I was in an out Fast More
by Jeff coplen
January 16, 2014
ONCE WE GOT VEHICLE HOME THE NEXT MORNING WE NOTICED A DENT IN THE BACK PANEL. CONTACTED THE SALESMAN ON SUNDAY AND SAID TO SEND PICS AND THEY WILL CALL US ON MONDAY. NEVER HEARD ANYTHING ON MONDAY, SO WE DENT IN THE BACK PANEL. CONTACTED THE SALESMAN ON SUNDAY AND SAID TO SEND PICS AND THEY WILL CALL US ON MONDAY. NEVER HEARD ANYTHING ON MONDAY, SO WE CONTACTED DEALERSHIP AND STATED WE WERE GOING TO BRING TRUCK BACK. WE WERE TOLD “NO" LET’S WAIT TO SEE WHEN WE CAN FIX IT. NOT NEEDING A LOT OF TIME TO THINK THIS THROUGH, I DID NOT WANT THE TRUCK ANYMORE. ITS SUPPOSE TO BE A 2014 BRAND NEW “YES, SCOTT RIGNEY" PERFECT TRUCK. WE SHOULD NOT HAVE TO GET IT FIXED. BUT THE FINANCE PERSON WAS MORE WORRIED ABOUT THE MEASLEY 2,000 DOWN PAYMENT AS HE CALLED IT “A FEW DENT I STOPPED PAYMENT ON MY CHECK AND TOLD THEM I WANTED THE DEAL STOPPED. I EXPLAINED THAT I WOULD BE THERE ON SAT MORNING TO RETURN THE TRUCK AND WANTED MY PAPERWORK TO BE VOIDED OUT. AFTER, I MADE THAT STATEMENT THEN DALE ANTHONY CALLED MY HUSBANDS CELL PHONE AND THREATENED TO TAKE MY CHECK TO THE DISTRICT ATTORNEY OFFICE. WOW, AGAIN THEY WANT THEIR MONEY BUT DO NOT CAR ABOUT MAKING CUSTOMERS HAPPY, OR DO THE RIGHT THING. WE SHOWED UP ON SAT, DRIVING OVER 100 MILES AND WAS TOLD BY SCOTT RIGNEY “OH THAT'S NOT HOW IT WORKS" WE WILL FIX YOUR TRUCK. I TOLD HIM I DO NOT WANT THE TRUCK NOR DO I WANT TO DO BUSINESS WITH THEIR DEALERSHIP. BEING BULLIED AND TRICKED INTO DEALS IS EXACTLY WHAT HAPPENED TO THIS DEALERSHIP IN NEW MEXICO WHEN THE ATTORNEY GENERAL GOT INVOLVED. SCOTT RIGNEY SHOOK MY HAND AND STATED TO ME “I AM SO SORRY THAT YOU ARE MARRIED TO SUCH AN xxxxxxx WHO DOES NOT CARE ABOUT YOU" "IF YOU TURN THIS TRUCK IN WE WILL COME AFTER YOU NOT HIM" WELL SCOTT, MY HUSBAND IS NOT AN xxxxxxx AND HAPPENS TO BE A VETERAN OF DESERT STORM WAR. HE HAS RECEIVED 3 BRONZE STARS AND NUMEROUS OF OTHER MEDALS DEFENDING OUR COUNTRY. SO HOW DARE YOU INSULT A WAR HERO AND CALL HIM NAMES. TRUST ME “ARMY STRONG" WE ARE A FAMILY AND FAMILIES STICK TOGETHER. I WILL MAKE xxxx SURE OUR STORY IS TOLD TO OUR FRIENDS AND THEN TO THEIR FRIENDS ECT..... AS WE LEFT THE DEALERSHIP WE HANDED THE KEYS WITH A FULL TANK OF GAS JUST LIKE THEY GAVE US WITH SCOTT RIGNEY. HIS ONLY INTELLIGENT WORDS HE CAME UP WITH TO MY HUSBAND WAS, “I WILL HAVE THAT TRUCKED TOWED TO YOUR HOUSE BEFORE YOU CAN EVEN GET HOME" REALLY????? HOW PROFESSIONAL ARE YOU???? THE BEST PART IS WHEN WE GOT HOME THAT NIGHT SCOTT RIGNEY HAD THE TRUCK DROVE OVER 100 MILES TO OUR NEIGHBORS HOUSE AND LEFT IN THEIR DRIVEWAY.THEREFORE, HE TOOK THE LIBERTY TO ADD MILES ONTO THIS TRUCK THAT IS SUPPOSE TO BE BRAND NEW.HE LEFT THE WINDOWS DOWN, IN SOMEONE ELSES YARD AND HAD NO CONCERN ABOUT THE VEHICLE, ONLY WANTED TO USE HIS POWER. WHEN WE TOLD HIM WHAT HE HAD DONE, ALL OF A SUDDEN HE WANTED TO ADDRESS MY HUSBAND AS SIR. HE WENT AS FAR AS ASKING HIM NOT TO ALLOW OUR NEIGHBOR TO HAVE THE TRUCK TOWED OFF OF HIS PROPERTY AND ALL OF A SUDDEN WE CAN WORK THIS OUT. NEEDLESS TO SAY, THEY NEVER CAME AND GOT THEIR TRUCK WITH THE BIG DENT IN IT. ALSO, CONTACTED THE LEINHOLDER TO LET THEM KNOW THAT I AM NOT GOING TO ACCEPT THE TRUCK DUE TO IT WAS DAMAGED. OF COURSE, THEY DID NOT BLAME ME AND SAID THAT THE DEALERSHIP JUST HAD TO TERMINATE THE FINANCIAL AGREEMENT. BUT OF COURSE ON MONDAY THEY PUSHED THE FINANCIAL PAPERWORK THROUGH. THIS DEALERSHIP ONLY CARES ABOUT THEMSELVES AND NOT THE CUSTOMERS. OH THEY WILL SEND YOU COOKIES IN THE MAIL FOR A THANK YOU, BUT WHAT ABOUT MAKING A WRONG A RIGHT. I TOLD THEM I DO NOT WANT TO DO ANY BUSINESS WITH THEM AND THEY STILL DO NOT HAVE THE COURTESY TO CONTACT US TO COME GET THE TRUCK OUT OF MY NEIGHBORS YARD. MY SON HAS BOUGHT 2 TRUCKS THEIR AND BROUGHT 2 FRIENDS THEIR AND THEY PURCHASED VEH. WELL THAT WILL NOT HAPPEN AGAIN. AND THIS CRAP ABOUT IF YOU REFFER SOMEONE THEY SEND YOU 200.00 WELL MY SON NEVER RECEIVED HIS MONEY. SALE AND REPENT THAT IS WHAT THIS DEALERSHIP DOES. WELL SINCE THEY DO NOT WANT TO MAKE THINGS RIGHT, WE HAVE CONTACTED THE OKLAHOMA ATTORNEY GENERAL OFFICE AND WILL SHOW HIM THE ARTICLE FROM NEW MEXICO. SOUNDS ALL TOO FAMILIAR. I JUST WANTED THEM TO TAKE BACK A TRUCK THAT HAD A DENT IN THE SIDE AND THEY WOULD NOT. I HAVE NEVER BEEN SO HURT BY WORDS AND I WAS A COLLEGE COACH AND ATHLETE AND HEARD PLENTY OF WORDS IN MY DAY. TO THINK, HOW THEY TALKED TO A HUMAN BEING OVER A VEHICLE. I WAS NEVER OFFERED A DIFFERENT VEHICLE. SCOTT RIGNEY TOLD ME THAT HE HAD THE POWER TO DO A COLLATERAL TRADE OR ALLOW ME TO PICK ANY OTHER VEHICLE BUT WILL NOT OFFER THAT TO ME, BECAUSE,”MY HUSBAND IS SUCH AN xxxxxxx”. THIS WAS MY FIRST NEW VEHICLE IN MY NAME AND I WAS TOLD THAT I WAS NOT BEING PRACTICAL TO EXPECT A PERFECT VEHICLE. PRETTY SAD WHEN ALL THE EXCITEMENT IS TAKEN AWAY BY IMMATURE EMPLOYEES. THE WORDS THAT WERE SAID IN REGARDS TO MY HUSBAND WILL NOT GO AWAY. I WOULD LOVE TO HAVE THIS SITUATION MADE RIGHT. DO NOT THINK I WOULD NOT PRAISE MR. PRITCHARD FOR MAKING MY EXPIERENCE A GOOD ONE, BUT RIGHT NOW I AM TRULY DISGUSTED AND HURT. I WORK HARD FOR EVERY DIME I MAKE AND WOULD LIKE TO HAVE SOMETHING THAT I CAN BE PROUD OF. More
by proudvet28
