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Landers Chrysler Dodge Jeep Ram of Norman

Norman, OK

4.3
4,695 Reviews
The Landers family has always upheld the traditions of loyalty and dedication in everything we do. We consider it our duty as new citizens of Norman (and the Sooner Nation!) to bring our unparalleled customer service and enthusiasm for quality vehicles to our friends and neighbors here in Oklahoma. Our hope for Landers Chrysler Dodge Jeep RAM of Norman is to exceed the expectations of every person who walks through our doors! Shopping at Landers means accepting nothing less than the best. We've always held ourselves to a higher standard of quality, service and experience than your average dealership. Our passion is finding the perfect vehicle for every individual or family, on any budget. After you buy, you can always trust us to handle your vehicle's servicing needs with care. You can count on us having an extensive stock of new vehicles in the makes and models you want! Come see us at 481 N Interstate Dr., Norman, OK, to browse our selection of RAM 1500s, RAM 2500s, Jeep Wranglers, Jeep Cherokees, Dodge Challengers, Dodge Chargers, Chrysler 300s and Chrysler Pacificas. We also have a wide variety of used and certified pre-owned vehicles in all shapes and sizes. Every one of our pre-owned vehicles are professionally inspected and cleaned to ensure all our customers get the best used-car experience possible. If we don't have the vehicle you're looking for, we'll do what we can to get it. Simply fill out a CarFinder form, and we'll let you know when we've found a match! We'll even help arrange shipping for our out-of-town shoppers to any city in the Continental United States. We are so proud to serve the wonderful community of Norman and the surrounding areas of Moore, Oklahoma City, Midwest City, El Reno, Chandler, Shawnee, Blanchard, Chickasha and Pauls Valley--almost as proud as we are to be the exclusive auto sponsor of the Sooners!
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481 N Interstate Dr

Norman, OK

73069

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Showing 4,695 reviews

March 22, 2024

I would not recommend doing business here! We were treated badly! They are dishonest & very rude!! More

by fancija
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Christian Robinson-Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Fancija, thank you so much for sharing your recent experience at Landers Chrysler Dodge Jeep Ram of Norman. Please contact us at your earliest convenience so that we can discuss your visit and work towards a resolution with you. We look forward to hearing from you soon. Sincerely, The Team at Landers Chrysler Dodge Jeep Ram of Norman

March 14, 2024

Got a good deal, friendly. Bought extended warranty. Was told it was 100k over the 49k that was on the purchased vehicle but turns out it was 100k period, so we got 50k. Wouldn More

by assemblyyouthtnt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don't remember name of fiance employee
Mar 18, 2024 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Thank you for taking the time to share your feedback. We have copies of your extended service contract with terms if needed. We would like to discuss your concerns further, so please feel free to contact us at your earliest convenience. Sincerely, The Team at Landers Chrysler Dodge Jeep Ram of Norman

March 02, 2024

They were courteous, prompt and above all else Landers of Norman are solid folks at all times More

by Buff1961d
Recommend Dealer
Yes
Employees Worked With
Nathan Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Thank you so much for your glowing review! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. Sincerely, The Team at Landers Chrysler Dodge Jeep Ram of Norman

February 12, 2024

I recently had an extremely disappointing experience at Landers that I feel compelled to share as a warning to other potential customers. I purchased a used vehicle that was purportedly inspected to ensure More

by scarlets
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Braxton Stoneking
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Nicholson
Feb 12, 2024 -

Landers Chrysler Dodge Jeep Ram of Norman responded

I'm sorry to hear of your troubles with your vehicle. The windshield washer motor has been ordered and my team is checking the ETA so we can get that installed. I've reviewed everything and it appears the vehicle was sold as is with nothing owed on the "weowe" portion of the paperwork you signed off on. We also offered an extended service contract that covered these issues that was declined as well. We strongly suggest insuring vehicles that are outside of the manufacturer coverage for these exact reasons. I would like to speak to you about this so please give me a call. Mike Evans, GM 405-801-4605. If I do not answer please leave a message and I will call you back.

November 18, 2023

I bought a new 2021 Ram Promaster 2500 utility in Sept. 2021. A week or so ago I received a RECALL for a transmission problem. Guess what! LANDERS NO LONGER EORKS ON RAM PROMASTERS!! So you uphold your end More

by B
Service Communication
Recommend Dealer
No
Employees Worked With
N/A not an employee issue.
Nov 18, 2023 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Sorry to hear about your experience. I spoke with all my employees and I can't seem to find anyone in my store who would have told you that we dont work on Ram Promaster's any longer. We ABSOLUTELY still work on Ram Promasters. We would be happy to assist you with the recalls you have on your vehicle. Please reach out if you would like to discuss. Mike Evans GM 405-801-4602

July 19, 2023

I have a problem with a brand new Jeep Cherokee I bought from them 62900.00 and had to go to a different dealer that is getting me in to fix the problem. FYI beware More

by hillfamily3812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Yandell
Jul 20, 2023 -

Landers Chrysler Dodge Jeep Ram of Norman responded

We're sorry we could not get to your repairs faster. We have 170 open repair orders and only so many loaners available. Rushing repairs leads to mistakes. We hope that you were able to get your vehicle serviced and sorry we let you down. Mike Evans-GM

Jul 20, 2023 -

hillfamily3812 responded

Mike I was wanting them to hook up the computer the transmission is slipping and the paint you had painted on the brake chamber is coming off. I just couldn’t understand why this was so hard to look at thanks for reaching out. Glenn Hill

Jul 20, 2023 -

Landers Chrysler Dodge Jeep Ram of Norman responded

I apologize I wish I could have gotten involved sooner. We can absolutely get that brake caliper paint taken care of for you. Please reach out to me and I will facilitate getting that taken care of for you Mike 405-801-4602.

Jul 20, 2023 -

hillfamily3812 responded

Ok can I get a hold of you when I get back from vacation I’m leaving in the morning and will be back 7-28 I know that’s work you have done so warranty wouldn’t cover it. So thank you for fixing it

Jul 20, 2023 -

Landers Chrysler Dodge Jeep Ram of Norman responded

I will be on vacation as well and will be back on the 31st. I will let Clay know about the situation and he will get you taken care of even if I'm not here. Mike

Jul 21, 2023 -

hillfamily3812 responded

I’ll wait for you to get back from vacation

May 10, 2023

Daniel Rogers makes you feel comfortable and is a great guy definitely go back and see him again. More

by smadagirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DANIEL ROGERS
May 06, 2023

I have bought over 100 vehicles. Landers Dodge is the worst I've ever dealt with. I bought a used truck next day turned on Air conditioner. Didn't work. Called Landers they said toug More

by Lauralynnbush
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Evans
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch "Bud" Kugler
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2023 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Mr. Hendrickson my name is Mike Evans with Landers Dodge in Norman. I am sorry that you are having issues with the truck you just purchased from us. I am concerned about the situation and we need to schedule a time for you to bring the truck into my service department to be properly diagnosed. I am the General Manager and by my rating you can see I absolutely do care . This is the first I am hearing of this situation. I've also called you three times today to discuss. Reach out to me as you are able to. 405-801-4602

May 05, 2023

Bought my very first jeep from Dan Rogers. He made me feel like family and like he really cared. He helped get me into my dream car for a payment I could afford. More

by joshuaburt271
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DANIEL ROGERS
March 17, 2023

Every time I go there it’s crap. And you make an appointment just to be told you’ll have to leave it a few days just to see what’s wrong by hooking up the computer. They only have 6 More

by AmandaRaye
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
It’s the policies and lack of loaner cars more than anything. You can’t get service.
Mar 20, 2023 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Amanda, we apologize and understand your frustration with the scheduling of service for your vehicle. We do our best to make appointments based on the workload of the day and week. Sometimes situations out of our control change that timeline. However, this sounds out of character for our service department and we would like the opportunity to gain back your business and your trust. Please reach out to our General Manager Mike Evans at Michael.Evans@landerscorp.com, and he would be happy to discuss this further with you.

Mar 20, 2023 -

AmandaRaye responded

It’s every time I go there. There needs to be lots of changes made if you want to keep customers.