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Landers Chrysler Dodge Jeep Ram of Norman

Norman, OK

4.1
4,701 Reviews
The Landers family has always upheld the traditions of loyalty and dedication in everything we do. We are excited to bring our unparalleled customer service and enthusiasm for quality vehicles to our friends and neighbors here in Oklahoma. At Landers Chrysler Dodge Jeep RAM of Norman, our goal is to exceed the expectations of every person who walks through our doors! Shopping at Landers means accepting nothing less than the best. We've always held ourselves to a higher standard of quality, service, and experience than your average dealership. Our passion is finding the perfect vehicle for every individual or family, on any budget. After you buy, you can always trust us to handle your vehicle's servicing needs with care. You can count on us having an extensive stock of new vehicles in the makes and models you want! Come see us at 481 N Interstate Dr., Norman, OK, to browse our selection of RAM 1500s, RAM 2500s, Jeep Wranglers, Jeep Cherokees, Dodge Challengers, Dodge Chargers, Chrysler 300s, and Chrysler Pacificas. We also have a wide variety of used and certified pre-owned vehicles in all shapes and sizes. Every one of our pre-owned vehicles is professionally inspected and cleaned to ensure all our customers get the best used-car experience possible. If we don't have the vehicle you're looking for, we'll do what we can to get it. Simply fill out a CarFinder form, and we'll let you know when we've found a match! We'll even help arrange shipping for our out-of-town shoppers to any city in the Continental United States. We are driven to serve the wonderful community of Norman and the surrounding areas of Moore, Oklahoma City, Midwest City, El Reno, Chandler, Shawnee, Tuttle, Blanchard, Chickasha, Pauls Valley, Choctaw and Jones.
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481 N Interstate Dr

Norman, OK

73069

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Showing 4,701 reviews

March 02, 2021

Excellent service. Really friendly. We didn't feel pressured. It was a simple and fast process. We were there less then an hour. I would definitely buy from Landers again. More

by trey1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey King
March 02, 2021

Buying experience was great. Got my trade-in done, and bought the truck, drove off the lot within 2 hours of arrival, which was great. Jerry was very easy to work with, and Justin in finance made it very More

by HARRISJOEL12
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Lund
March 02, 2021

They were very helpful and they gave me a great deal! Awesome service and got everything taken care of very quickly! Definitely a good place! More

by Shelby
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Lund
March 02, 2021

Everyone I dealt with was very professional and welcoming. Nate Becker was very helpful with all of the questions I had. Overall I would recommend landers to everyone! More

by BCR5111993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester, Nathan Becker
March 02, 2021

I informed the staff what I was looking for and they were able to give me a few options and I was able to pick the one I liked. I don't like shopping because it is stressful. It didn't seem to take very lo More

by HOPIRABBIT
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch "Bud" Kugler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Heffernan
March 01, 2021

The service department provides courteous, professional service, and keeps us informed on the status of our vehicle and what service needs it may have. They are willing to address any concerns or issues we More

by OKGILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Yandell
February 28, 2021

My service advisor, Genifer, was fantastic! Her service and attentiveness far exceeded my expectations! I'll definitely be using Landers Norman from now on, rather than driving to my older dealership in OK More

by Jhende1122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Genifer , Teresa Yargee, Jeremy Yandell, Nicki Yandell
February 28, 2021

DO NOT GO TO LANDERS CHRYSLER DODGE JEEP RAM OF NORMAN!! Would give 0 stars if I could! First went in to shop 9/29/20 (provided a loaner), my husband then picked it up drove to work and check eng More

by jmfountain08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Teresa Yargee, Nicki Yandell
Feb 28, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

I'm sorry you feel that way. As your vehicle is an altered renegade with a lift kit and had been wrecked really hard in the front at some point from offroading. In which was caked in mud when brought to us. The technician had to do so much more work than was necessary removing mud and dealing with a subframe that shifted while installing new transmission due to bieng wrecked in which he did not charge you extra for. That being said we did not have to replace the transmission under warranty because once you alter a vehicle of that nature it voids the warranty. We did you a favor because we are kind and care about our customers. The problems you are having are due to abuse and trying to do repairs on your own. Nicki only said she could not speak to you all because he brought up getting a lawyer and since we are not a legal representative of our company we can no longer speak on the matter. Moving forward jeep will be aware of the aftermarket lift kit installed and abuse that had been done to that vehicle.

Feb 28, 2021 -

jmfountain08 responded

First of all my husband advised you on multiple occasions that the location he worked was a dirt and gravel lot and anytime that it rained it turned in to a mud pit and washed out. He tried to clean it to the best of his ability at the car wash. The vehicle was NEVER WRECKED! Also, before you repsond to a negative comment you might want to get your facts straight. Second of all the vehicle was not altered until after the transmission had to be replaced and all the so called work was done. The lift was put on in January 2021. After the oil plug and radiator support bracket was damage. We have not tried to repair anything on our own. Your kind and care really is that why you tried to charge us for a repair that my husband told you not to do and why you put the same mechanic to work on our car after expressing major concern. And your excuse was he knows your car. Stop trying to push the blame off on to someone else. That is not good customer service, heck not even customer service at all. Well in my opinion (a novice to the field) a fresh set of eyes could / might of prevented alot of this.

February 28, 2021

Decent car. Recent year (2019), decent miles (19K), decent price, ,($15). Car fulfilled our requirements comfortably. The third row seats, (we had to have) was thought through by the manufacturer. More

by JOSEPH3359
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey King
February 27, 2021

Very nice guy! I appreciate it. Ryan helped me with the purchase of my 2021 Dodge Challenger. Very knowledgeable young man. I will definitely return. More

by kahnergreen13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Spry
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