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Landers Chrysler Dodge Jeep Ram of Norman

Norman, OK

4.1
4,702 Reviews
The Landers family has always upheld the traditions of loyalty and dedication in everything we do. We are excited to bring our unparalleled customer service and enthusiasm for quality vehicles to our friends and neighbors here in Oklahoma. At Landers Chrysler Dodge Jeep RAM of Norman, our goal is to exceed the expectations of every person who walks through our doors! Shopping at Landers means accepting nothing less than the best. We've always held ourselves to a higher standard of quality, service, and experience than your average dealership. Our passion is finding the perfect vehicle for every individual or family, on any budget. After you buy, you can always trust us to handle your vehicle's servicing needs with care. You can count on us having an extensive stock of new vehicles in the makes and models you want! Come see us at 481 N Interstate Dr., Norman, OK, to browse our selection of RAM 1500s, RAM 2500s, Jeep Wranglers, Jeep Cherokees, Dodge Challengers, Dodge Chargers, Chrysler 300s, and Chrysler Pacificas. We also have a wide variety of used and certified pre-owned vehicles in all shapes and sizes. Every one of our pre-owned vehicles is professionally inspected and cleaned to ensure all our customers get the best used-car experience possible. If we don't have the vehicle you're looking for, we'll do what we can to get it. Simply fill out a CarFinder form, and we'll let you know when we've found a match! We'll even help arrange shipping for our out-of-town shoppers to any city in the Continental United States. We are driven to serve the wonderful community of Norman and the surrounding areas of Moore, Oklahoma City, Midwest City, El Reno, Chandler, Shawnee, Tuttle, Blanchard, Chickasha, Pauls Valley, Choctaw and Jones.
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481 N Interstate Dr

Norman, OK

73069

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Showing 4,702 reviews

March 29, 2021

Started off with a little confusing, but made everything clear, took about 2 hours to finish the deal. Tobi did a excellent job explaining all the new stuff the was on on or new vehicle. And a shout out to More

by ML8701954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tobi Kehinde
March 28, 2021

I received world class Customerservice from Aaron Challis. He kept me highly notified about the service of my vehicle. Aaron is highly knowledgeable and friendly. Very Pleased! Just another reason wh More

by leadershiplaws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Challis
March 28, 2021

We waited for 3 hours to get our oil changed. Had an appt. scheduled for 12:30 and didn’t get finished until 3:30. More

by M_BOYIDDLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Challis
Apr 09, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

I deeply apologize on the mine than normal wait times. No excuse, things do happen that are out of our control that sometimes prolongs Begich from getting done that came in before yours. Please reach out at anytime if you need anything from me.

March 27, 2021

Jordan is nice, not aggressive at all, more sarcastic, than I expected. Veracity is in question do to still having same problem, he said was fixed. Sarcasm is not a bad thing, I’m that way myself, I gues More

by SWALTERE
Recommend Dealer
Yes
Employees Worked With
Jordan Briner
March 27, 2021

There was a scratch on the door that happened during detailing they said they would fix it but only gave me options during my work schedule even though they are open on weekends. My car didnt have an ow More

by SOONER90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cedric Seals
Apr 09, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Unfortunately the bodyshop who would do your scratch repair are only open during the week. If there is a time during this hours we could get you fixed up please reach out as soon as possible.

Apr 09, 2021 -

SOONER90 responded

I told them from tge beginning that I work Monday through Friday and I have no other form of transportation. Also, since I posted I am getting an oil change notice and I have put less than 300 miles on the car in the month that I have had it. Also there was no wiper fluid in the car. I feel those two things should have been noticed and relayed to me prior to the sale.

March 27, 2021

Jake and the rest of the Lander’s crew made my first vehicle buying experience a breeze. I never felt pressured to buy, and they treated me with respect. I would recommend Lander’s Chrysler Dodge Jeep R More

by raden1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
March 26, 2021

Not happy, managers made excuses for techs work, then blew smoke to shut me up! I will not do business there again, will not recommend! More

by Ccoleman405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
March 26, 2021

It is Always a pleasure dealing with Braxton at Landers, he is very knowledgeable and SUPER friendly, willing to go the extra mile to get things taken care of. Everyone that I have dealt with has been helpf More

by RONDAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2021

Price was awesome, however salesman would not return my calls. My credit union called me and asked if i had found a car yet. Turns out that the dealership did not use my pre approved loan from my credit u More

by 00SPY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Yargee, Jason Heffernan
Apr 21, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Mr. or Mrs. Customer. We have a dealer agreement with the lender that you are speaking of. An agreement to facilitate paperwork on their behalf. Please correct me if I am wrong but it is under the same terms of your direct lending approval. You are 100% correct. Our price was awesome! Per our lending agreement the bank pays us a small flat rate to facilitate their terms to you for your convenience. It is not fair practices by the direct lender you had spoke with at your bank to go around the terms of our agreement. In fact it is due to them receiving a "bonus" themselves. All banks have direct which is member available and indirect which is dealer utilized. Our intentions are to only protect ourselves against fraud, identity theft and a dozen other dealer compliancy's that we are to uphold.

March 26, 2021

Initially the purchase of my truck went great. Where things fell apart is the missing radio. I was told it was stolen from the vehicle. After I got it home to examine it for replacement, I discovered More

by SOUTHLAKEDIVER
Recommend Dealer
No
Employees Worked With
Ryan Spry
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