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Landers Chrysler Dodge Jeep Ram of Norman

Norman, OK

4.3
4,697 Reviews
The Landers family has always upheld the traditions of loyalty and dedication in everything we do. We consider it our duty as new citizens of Norman (and the Sooner Nation!) to bring our unparalleled customer service and enthusiasm for quality vehicles to our friends and neighbors here in Oklahoma. Our hope for Landers Chrysler Dodge Jeep RAM of Norman is to exceed the expectations of every person who walks through our doors! Shopping at Landers means accepting nothing less than the best. We've always held ourselves to a higher standard of quality, service and experience than your average dealership. Our passion is finding the perfect vehicle for every individual or family, on any budget. After you buy, you can always trust us to handle your vehicle's servicing needs with care. You can count on us having an extensive stock of new vehicles in the makes and models you want! Come see us at 481 N Interstate Dr., Norman, OK, to browse our selection of RAM 1500s, RAM 2500s, Jeep Wranglers, Jeep Cherokees, Dodge Challengers, Dodge Chargers, Chrysler 300s and Chrysler Pacificas. We also have a wide variety of used and certified pre-owned vehicles in all shapes and sizes. Every one of our pre-owned vehicles are professionally inspected and cleaned to ensure all our customers get the best used-car experience possible. If we don't have the vehicle you're looking for, we'll do what we can to get it. Simply fill out a CarFinder form, and we'll let you know when we've found a match! We'll even help arrange shipping for our out-of-town shoppers to any city in the Continental United States. We are so proud to serve the wonderful community of Norman and the surrounding areas of Moore, Oklahoma City, Midwest City, El Reno, Chandler, Shawnee, Blanchard, Chickasha and Pauls Valley--almost as proud as we are to be the exclusive auto sponsor of the Sooners!
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481 N Interstate Dr

Norman, OK

73069

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Showing 4,697 reviews

April 10, 2021

Great work and very kind. Kept me informed of what was wrong with my vehicle by calling me and texting me. Answered my questions about what was wrong with my car after I picked it up as well More

by RBP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2021

The finance department is the most unprofessional people I have ever done business with. I will never purchase another vehicles or recommend this dealership to anyone. The only reason I gave them 1 star is More

by SANDERSMARK11
Recommend Dealer
No
Employees Worked With
Tony Sangiovanni, Tony Hernandez, Talon Estrada
April 10, 2021

Called and said my truck was ready, invoice said there was a multi point inspection but yet the bolts on my truck were stripped when I got my truck back and something else went wrong. If there was a multi More

by Jcolemayberry55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Genifer Burnell
Apr 20, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

We do carry out a multipoint insurrection on every vehicle. These inspections include visually inspecting brake pad thickness, tire tread depth, bulbs, wiper blades, fluid leaks, front end components for wear and warning lights. We do not unfortunately check every bolt on the vehicle to see if they are stripped. If it is an area we had replaced parts on and we caused the issue we are more than satisfied to fix any error on our behalf. Sorry for the confusion and misunderstanding.

April 09, 2021

We came in to buy the Mopar top of the line extended warranty. I asked my friend, Randy Underwood, about it. He hooked me up with Ricky Kirby. Randy was great, Ricky not do much. It took over TWO HOURS More

by FuncleMike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ricky Kirby, Randy Underwood, Aaron Challis
Apr 20, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Building and creating the contract can take some time. I'm showing start to finish we had the contract built and ready within an hour. I do apologize about the long wait, we were working as fast as we could.

Apr 21, 2021 -

FuncleMike responded

We arrived at 2:30, left at 4:45. If it only took an hour to build what was happening the rest of the time. At one point Randy came out to get me to go pay for the plan. He led me back to Ricky. Ricky then asked me the same questions that Randy had gone through already. Then Ricky told me to go back to the showroom floor while he built the plan. I’m a little confused. On the Mopar site it lists the various plans available. I had already chosen the top of the line plan. I had my credit card in hand. Ready to pay.

April 09, 2021

Polite. Dropped of vehicle for a recall. It was done when promised. Excellent dealership. Very polite phone call when it was ready to pick up our car. More

by IRVING4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Yandell, Aaron Challis
April 09, 2021

Turns out no one has mechanics anymore. They just want to plug in a diagnostic tester to tell them. Didn't help when tester broken. More

by Tynitty1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Jeremy Yandell
Apr 09, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

We do have a great staff of professionally factory trained technicians that do need diagnostic testers to better diagnose vehicles. If I could get some more information from you on what had happened or if I can assist on anything please feel free to reach out.

April 09, 2021

Great service and great price. Very fast easy process to getting the vehicle we wanted. Sales person was very knowledgeable and helpful to meet our needs and get us in the right vehicle More

by ANTHONY.YOUSEY
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Talon Estrada
April 09, 2021

Could ask for better group of people. Hassle free easy to work with. Did everything needed to provide us with the vehicle we wanted. Couldn’t be more happy. Highly recommended More

by Msmith6138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Sangiovanni, Randy Underwood, Aaron Challis
April 09, 2021

Bought my ram from them in 2007, and never had a bad visit even when I had it in for repair. They were thorough and let me know what the problem was and got it fixed. Very happy with them. More

by terrim1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee, Tony Sangiovanni
April 09, 2021

I was very pleased with our service. Everyone was so friendly and able to get us in the vehicle we wanted. Thanks to Jordan for helping with the RHD jeep sale, we were very happy with Jordan. More

by SRPARKHILL71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Briner
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