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Landers Chrysler Dodge Jeep Ram of Norman

Norman, OK

4.3
4,693 Reviews
The Landers family has always upheld the traditions of loyalty and dedication in everything we do. We consider it our duty as new citizens of Norman (and the Sooner Nation!) to bring our unparalleled customer service and enthusiasm for quality vehicles to our friends and neighbors here in Oklahoma. Our hope for Landers Chrysler Dodge Jeep RAM of Norman is to exceed the expectations of every person who walks through our doors! Shopping at Landers means accepting nothing less than the best. We've always held ourselves to a higher standard of quality, service and experience than your average dealership. Our passion is finding the perfect vehicle for every individual or family, on any budget. After you buy, you can always trust us to handle your vehicle's servicing needs with care. You can count on us having an extensive stock of new vehicles in the makes and models you want! Come see us at 481 N Interstate Dr., Norman, OK, to browse our selection of RAM 1500s, RAM 2500s, Jeep Wranglers, Jeep Cherokees, Dodge Challengers, Dodge Chargers, Chrysler 300s and Chrysler Pacificas. We also have a wide variety of used and certified pre-owned vehicles in all shapes and sizes. Every one of our pre-owned vehicles are professionally inspected and cleaned to ensure all our customers get the best used-car experience possible. If we don't have the vehicle you're looking for, we'll do what we can to get it. Simply fill out a CarFinder form, and we'll let you know when we've found a match! We'll even help arrange shipping for our out-of-town shoppers to any city in the Continental United States. We are so proud to serve the wonderful community of Norman and the surrounding areas of Moore, Oklahoma City, Midwest City, El Reno, Chandler, Shawnee, Blanchard, Chickasha and Pauls Valley--almost as proud as we are to be the exclusive auto sponsor of the Sooners!
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481 N Interstate Dr

Norman, OK

73069

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Showing 4,693 reviews

May 09, 2021

Shopping with Landers is very easy very fast and not hard pressed it made the shopping or a new vehicle almost enjoyable the sales staff was very professional More

by SHIELDS_CLIFFORD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Cave
May 08, 2021

In December paid $4600 to have the cam and lifters replaced on my Ram 1500 truck, called in February about oil leak from work done in December. Told they didn’t have a loner available and would be con More

by gjpetitt
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Braxton Stoneking
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Yandell
May 17, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

We didn't contact you in February due to no loaners. They have been all out due to back ordered oil coolers to which other customers vehicles cannot be driven. You having to have a loaner is not our fault. Loaners are a courtesy that we offer when available. You could have just as easily found other ride opportune and gotten this leak taken care of. If the technician cut the seal when installed I dnt think it would have lasted a month before leaking. We cannot predict weather or an act of God. I didn't want the weather to effect any customers vehicle ever.

May 17, 2021 -

gjpetitt responded

The vehicle was driven one week and then was parked due to me having COVID and I was quarantined for two weeks. I could smell the oil but I assumed that it might’ve been residual oil from the repair. The reason I needed a loner is because I rented a car during the initial repair, and the oil leak was from that repair. I shouldn’t have to rent a car when you were at fault. I was shown the gasket and took a picture of it and it was definitely a cut. If you would like to see it let me know.

May 07, 2021

Braxton could have been NICER!!! Bad Attitude if it wasn’t free I would have went somewhere else to get the work done and completed. More

by Vicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021

Great honest staff! I am a return customer for sure. Entire staff was great and made me feel at home. Best dealership by far in Oklahoma. More

by RANDALL.MYERS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tobi Kehinde
May 07, 2021

Phones are answered quickly. Easy to make an appointment for service on my Jeep. Service was quick and Genifer about great about keeping me informed. More

by antiviralannie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Genifer Burnell
May 07, 2021

Could you please send me $30,000 for the loss of my vehicle and the use of my time for filling out these useless surveys More

by DASN008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeremy Yandell, Genifer Burnell
May 17, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

We have done everything and proven to you the failures inside your engine. There is nothing we could have done better or predicted what was going to happen to your cam bearings.

May 07, 2021

Service was excellent. Showed up earlier than my appointment, got me in earlier and out earlier. Didn’t charge me for unnecessary parts or work. More

by Tdreese73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Yandell, Aaron Challis
May 07, 2021

Worst car buying experience ever and I am 67 years old and have purchased many cars. Paperwork was screwed up and we had to redo everything More

by JANBANKS88
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jalee Wills
May 07, 2021

Always great service and friendly. This is all I gotLike Always great service and friendly. This is all I got Like like like. I'm done done. I like the new THX truck you have on the show room floor. The whi More

by john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee, Genifer Burnell
May 06, 2021

Genifer Burnell did a fine job. I had only 19000 miles on my Ram and had to have the steering gear replaced. They took good care and got the part fast and installed fast. With no hassle. More

by waylandswitzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Genifer Burnell
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