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Landers Chrysler Dodge Jeep Ram of Norman
Norman, OK
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I have had my Ram 2500 in the shop and today makes 30 days. I have not had one phone call in 30 days. I have had to stop by and get my updates and I have yet to get my transmission ordered through warr days. I have not had one phone call in 30 days. I have had to stop by and get my updates and I have yet to get my transmission ordered through warranty. Service advisor I guess is no longer with the company... The absolute worst service I have ever received. I have even called and spoken with the service manager and still no update call. I told them if I dont get a solid update today I will be pulling it out and taking it to Seth Wadley in Pauls Valley. Even the service advisors in the office when I stopped by today said they dropped the ball. More
Adrian Gonzalez bent over backwards to sell the vehicle to me. Finance with Adam was painless, delivery (which was part of the deal) hasn't been wonderful. to me. Finance with Adam was painless, delivery (which was part of the deal) hasn't been wonderful. More
Purchased a vehicle on Friday, November 23rd, and was told when they got the vehicle in trade they only ever had one. Took delivery, then I got home and found a Facebook ad displaying the vehicle we purc told when they got the vehicle in trade they only ever had one. Took delivery, then I got home and found a Facebook ad displaying the vehicle we purchased, which had been made by an employee of the dealership, describing two keys, with photo evidence of said keys. I enquired with our salesman about finding the 2nd key, which they were unsuccessful in locating. I then asked if they would be willing to furnish a 2nd key fob since it had been lost in their care. Josh called me, and gave me the runaround quoting their website says they only guarantee one key with the vehicle, and I've already taken delivery. It is on me for not researching further into the vehicle before entering the contract, I do feel however that I expected honesty from the dealership that was not given to me. I purchased a Honda from Fowler Toyota when I turned 16. They had not put oil in it and the engine failed a few days after I brought it home. They took the vehicle back without hesitation when it had been sold 'as is' just like this vehicle, meaning they were under no obligation to take it back. I will never be buying from Landers again. I fully accept my part, my own lack of research, but am still disappointed in their behavior. If I had the opportunity to return the vehicle, I would. I do want to mention Collin, our salesperson, did an excellent job working with us. The fact he even bothered looking for the missing key is appreciated. More
I stopped in to look at a couple of the Toyota trucks they had in stock. Call him wasn’t pushy anyway just gave me some good information. I wanted a very specific truck which they happen to not have, but they had in stock. Call him wasn’t pushy anyway just gave me some good information. I wanted a very specific truck which they happen to not have, but the experience was nice. Super nice guy highly recommend! More
Collin had all the information i needed and made the buying process very easy and smooth. Great service! buying process very easy and smooth. Great service! More
Collin was so much help especially for being a first time buyer he explained everything so thoroughly and found exactly what i was looking for. buyer he explained everything so thoroughly and found exactly what i was looking for. More
Collin was knowledgeable and super helpful while not putting any pressure on us while we were trying to decide which vehicle would fit our needs. putting any pressure on us while we were trying to decide which vehicle would fit our needs. More
Service dept wouldnt do a recall on the PCM (crucial module) bcuz my battery died module) bcuz my battery died More
Collin was super informative and helpful. When the used truck didnt work out, we drove a new one and that was it. When the used truck didnt work out, we drove a new one and that was it. More
Everyone was so nice and helpful at the dealership. Collin was able to pass me onto Cameron whilst he was busy with another customer and the process was overall smooth and efficient. Collin was able to pass me onto Cameron whilst he was busy with another customer and the process was overall smooth and efficient. More