Landers Chevrolet Cadillac of Joplin - Service Center

Customer Service I am very satisfied with the service department. Mark and Vance always take very good care if me. Both gave always gone the extra mile to make sure I I am very satisfied with the service department. Mark and Vance always take very good care if me. Both gave always gone the extra mile to make sure I'm satisfied with my service. More

Very accommodating! We had some issues with our car smelling of gas and they fixed it really fast and even rented a car for us. Will definitely recommend to anyone. We had some issues with our car smelling of gas and they fixed it really fast and even rented a car for us. Will definitely recommend to anyone. More

Service, new touch screen, and detail. Corey is my Cadillac specialist, at Crossroads. He is patient and gives me descriptions and details of my car in a way that I am able to understand. M Corey is my Cadillac specialist, at Crossroads. He is patient and gives me descriptions and details of my car in a way that I am able to understand. My car was initially there to try and pinpoint where the noise in the cars rear-end was coming from and why. My touch screen was acting like it was on crack...it was fixed as well as my car getting detailed. The detailer did a great job! More

James67 Great service was taking care of no problems and loyalty cash wow !!!!! Why would we go any where else al 10s all the way across Great service was taking care of no problems and loyalty cash wow !!!!! Why would we go any where else al 10s all the way across More

Excellent help for traveler in need of a repair Water pump failed on our 2005 Suburban 165k. Service rep Chris got us worked in early and had the water pump replaced before noon. This was unschedule Water pump failed on our 2005 Suburban 165k. Service rep Chris got us worked in early and had the water pump replaced before noon. This was unscheduled work for a traveler 700 miles from home and having never been to Crossroads before. This was also on a Monday with no prior notice. Exemplary service allowed us to reach our destination the next day (another 500 miles on down the road) allowing me to start my new job. Super! More

Service Dept Corey always greets with a smile and goes above & beyond in servicing our Cadillac. When it recently developed a mechanical issue, he test drove it w Corey always greets with a smile and goes above & beyond in servicing our Cadillac. When it recently developed a mechanical issue, he test drove it with us, correctly troubleshot the problem, informed us that part needed to fix it was in stock and returned it fixed in a very acceptable time period...especially considering he got the oil changed & even washed it! We really like dealing with the same person each time we visit the CR Service Department...good idea! More

Greatness I can say Eric did an amazing job. Very happy with the selection I received and the extras it comes with. Well worth the process. I can say Eric did an amazing job. Very happy with the selection I received and the extras it comes with. Well worth the process. More

Excellent Customer Service from Auffenburg Chevrolet in Muskogee. Bruce Hood was friendly and helpful. answered all my questions. All the staff was very friendly. I will rec from Auffenburg Chevrolet in Muskogee. Bruce Hood was friendly and helpful. answered all my questions. All the staff was very friendly. I will recommend Auffenburg to all my friends and family. More

Service dept Corey Stansill service adviser is a great asset to Crossroads Corey is very helpful and has the best knowledge known to mankind when it comes to aut Corey Stansill service adviser is a great asset to Crossroads Corey is very helpful and has the best knowledge known to mankind when it comes to automobiles and customer service. With that said Corey is the friendliest service adviser hands down. Brent Mason Branch Manager UniFirst Corp More

Terrible service Our sales experience was ok, but it all went down hill when it comes to service. Two out of the last three service appointments were horrible exper Our sales experience was ok, but it all went down hill when it comes to service. Two out of the last three service appointments were horrible experiences. Even with the draw of free oil changes for life, we have decided it's not worth the hassle of dealing with the ridiculous level of incompetence. In summation, If you have a low tolerance for incompetence & dishonesty, it's best to avoid this place. More