Landers Chevrolet Cadillac of Joplin - Service Center

Today all went well nice experience Everyone was very friendly they were well dressed the waiting area waa well lit and very clean, the service for my Silverado was fast in and out overa Everyone was very friendly they were well dressed the waiting area waa well lit and very clean, the service for my Silverado was fast in and out overall very pleased. More

Top Notch Service! From the initial scheduling of my service appointment, Vance made sure he was thorough in explaining what needed to be done and why as well as what to From the initial scheduling of my service appointment, Vance made sure he was thorough in explaining what needed to be done and why as well as what to expect for a wait time, which turned out to be on the short end, so I am more than pleased with not only the professionalism he displayed, but the quality of service and time spent at the dealership. FIVE STARS More

Great service after the sale Jonathan, head of the service department, and Lou, a service rep, are fantastic! Great men and excellent service! My car was diagnosed and fixed qui Jonathan, head of the service department, and Lou, a service rep, are fantastic! Great men and excellent service! My car was diagnosed and fixed quickly! The only issue I had were with several men in suits. They were extremely rude and inconsiderate. One even pushed himself between me and the cashiers window to retrieve a file while I was actively paying my bill. After the second or third man in a suit passed me without a smile or acknowledgment of my existence on the showroom and service floor I left. I've purchased multiple vehicles from Crossroads and will continue because the heart of that store is kind. However, to the disrespectful men in suit and tie, you obviously don't belong. Please leave before you drag down the entire business with your poor attitude and lack of customer service skills. More

EXCELLENT FAST, FRIENDLY SERVICE WOULD HIGHLY RECOMMEND TO FAMILY AND FRIENDS. SERVICE DEPARTMENT AND WAITING AREA WERE VERY CLEAN AND THE CASHIER WAS VERY NI FAST, FRIENDLY SERVICE WOULD HIGHLY RECOMMEND TO FAMILY AND FRIENDS. SERVICE DEPARTMENT AND WAITING AREA WERE VERY CLEAN AND THE CASHIER WAS VERY NICE AND ANSWERED ALL MY QUESTIONS. More

Reliable service Great service every time! Had extended time to wait for my service. Just set up my laptop on the work area, and worked from there. Great service every time! Had extended time to wait for my service. Just set up my laptop on the work area, and worked from there. More

Great service Vance was very attentive to my needs to get my truck working properly and kept me informed. I will recommend this dealership for sure to someone needi Vance was very attentive to my needs to get my truck working properly and kept me informed. I will recommend this dealership for sure to someone needing repairs. More

Satisfactory Service My vehicle was serviced in a timely fashion. Everyone I was in contact with at the dealership were friendly and professional. I have no complaints abo My vehicle was serviced in a timely fashion. Everyone I was in contact with at the dealership were friendly and professional. I have no complaints about my service appointment. More

Friendly,thorough,timely Anytime I need to make an appointment they always get me in quickly. They answer my questions truthfully and honestly. The employees are friendly and Anytime I need to make an appointment they always get me in quickly. They answer my questions truthfully and honestly. The employees are friendly and they take excellent care of me and my truck. I have been very satisfied so far. More

Silverado 1500 I was able to call and easily schedule an appointment for the next day. I was met by friendly staff and the service advisor was very accommodating, s I was able to call and easily schedule an appointment for the next day. I was met by friendly staff and the service advisor was very accommodating, she answered all of my questions and took care of me with great care. I was able to be shuttled to my work and picked up to return to the dealership. More

Rotated Tires and oil change It went great. Everyone was very professional. Very friendly people and my wait was not as long as I thought it was going to be. It went great. Everyone was very professional. Very friendly people and my wait was not as long as I thought it was going to be. More