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Landers Chevrolet Cadillac of Joplin - Service Center

Joplin, MO

4.3
664 Reviews

664 Reviews of Landers Chevrolet Cadillac of Joplin - Service Center

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September 09, 2018

Excellent see The service department is always friendly and fast. They do a great job of completing the service and explaining any issues that might come up. The wa More

by NeomaF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilaeh Adams
September 03, 2018

Oil change I went and got my oil changed and my tires rotated. It was super quick. I only waited about 30 minutes for it to get done! More

by KaboBeerly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Abell
August 30, 2018

Very good and fast service Took care of regular service and checked out some damage I did the day before striking a curb, and I was still out of there in under an hour. This wa More

by JD in Joplin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in Service
August 25, 2018

Repair Story Had a problem with my catalytic converter, they had to order part, got me a loaner car so I didn't have to lose work with my business. More

by Robone123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
August 10, 2018

Watt. Work Service advisor Lou Quinn was very helpful in getting work completed in a timely manner. He made sure care was kept as clean as when entering the shop More

by Lucky 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Quinn
July 27, 2018

Service Department Easy to set appointment; service done at scheduled time. Will always have my car serviced at Crossroads Cadillac in Joplin Like the waiting area to More

by Mike4945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Quinn
July 26, 2018

Bait and switch After receiving free oil changes as promised for a couple of years they have now decided you can only get two free oil changes per year and then after More

by Ncarter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris
Aug 07, 2018 -

Landers Chevrolet Cadillac of Joplin responded

Hello, My name is Mike and I am the GM at Crossroads Chevrolet Cadillac in Joplin. I just wanted to make sure you were fully explained what the updates have been. We are not changing any rules. We are simply reviewing the contract with the customers to make sure they understand the limits to the Free Oil Changes for life by providing them a copy of the contract. If you have anything different that was provided to you at the time of sale that gives you more that the contracts (Manufactures recommended) 2 oil changes a year (Based on average 12,000 Miles per year) please bring it to my office and I will be glad to review and honor any commitments at the time of sale.

July 23, 2018

Great service on an oil change Super quick oil change. They don't vacuum or do anything else, but they are quick changing oil. I also needed my charger looked at because it was blow More

by whitewash68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
July 21, 2018

Didn't fix problem Didnt fix problem. Didn't try to duplicate problem. Kept for a week and charged a lot more than they promised. Didn't communicate at all. Worst serv More

by Customer99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know. No one would give name.
Aug 07, 2018 -

Landers Chevrolet Cadillac of Joplin responded

Hello, My name is Mike and I am the GM at Crossroads Chevrolet Cadillac. Please give me a call at the store to review your experience. I would like to see if I can help you!

July 19, 2018

Oil change & more Corey always does a great job making sure everything I need is done. Even when I add things at the last minute. I always have a positive experience wh More

by Cac04002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Stansill
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