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Landers Chevrolet Cadillac of Joplin - Service Center

Joplin, MO

4.3
664 Reviews

664 Reviews of Landers Chevrolet Cadillac of Joplin - Service Center

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February 27, 2019

They were able to get my car right in They were able to fix my car the very next day. They called with estimates and let me know when it was ready. Thank you. More

by TRUDY.HOLLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou
Mar 08, 2019 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for your great review, Trudy! We're glad our Service Department could get you fixed up and on your way.

February 26, 2019

They didn’t honor the free oil change , that Crossroads provided with the purchase of the car. Everyone we referred that purchased a vehicle is also dissatisfied because they have been done the same way. I More

by cherryluv_cherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service team
Mar 08, 2019 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for your honest review, and for your patience during the transition from Crossroads to Landers Chevrolet Cadillac of Joplin. If you'd like to discuss this issue further with our General Manger Bill Ryan, please call him on his personal cell at: (479)685-2281.

February 24, 2019

I would recommend the dealer service I really was skeptical with going in and getting my oil changed, because of a previous review. I'm happy I got it changed there. The guy was super nic More

by Jaymie.Taylor87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwight Estrada
February 23, 2019

Excellent We had a flat tire. Did not have an appointment. They got us in ,made repair and got us out quick. You guys are great. More

by bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Quinn
February 23, 2019

Service Appt Based off of this one particular visit, I believe Chris has common sense, initiative, a friendly attitude, and a good work ethic. Those characteristic More

by FELICIAPRIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hancock
February 22, 2019

Excellent service I had trouble keeping the time scheduled on my end of the appointment because my other commitment ran long and they quickly rescheduled and got me rig More

by ADACREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A real nice guy in the service department and I am sorry I don’t remember his name.
February 21, 2019

Great experience! The service and hospitality received was spectacular! Top notch! Taking my car in and receiving updates until completion was first class. Looking forw More

by JTGARDNER42984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tackkett
February 20, 2019

Pleasant and efficient!!! Courteous service and pleasant wait. Nice refreshment area to relax in while waiting. Nice little play area for children to occupy their time also. More

by BLONDEWF51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Baker
February 20, 2019

An enjoyable experience!! Overall this was an enjoyable experience. Once they finally had my car checked in it was complete in no time. However, I did request that the interi More

by JBRANDON32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know the name of the gentleman I worked with.
February 16, 2019

Great personal interaction and service It isn’t just what they did, the personal interaction, making me aware of things needed without any pressure was great. Lou was awesome as a service r More

by MARKMCFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Quinn
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