Landers Chevrolet Cadillac of Joplin - Service Center

Very casual atmosphere but very professional I was only there for a safety inspection, but I was there long enough to gain a good opinion about this shop. At first glance the shop, waiting area, I was only there for a safety inspection, but I was there long enough to gain a good opinion about this shop. At first glance the shop, waiting area, and intake area are all very clean and organized. I have a rare Chevrolet car and I really like the idea that the car did not have to just sit outside while waiting. And the car was treated with respect and care just as it should be. Everyone I talked to was very friendly and very professional. I didn’t feel pressured to buy any services while I was there. I was treated more as a friend than a customer. And I left the shop feeling very relaxed. This was a very pleasant experience. More

showed up spur of the moment, truck was serviced. showed up first thing in the morning and asked Lou if he could service my truck if I left it with him. He said yes. He sent me an e-mail one and a hal showed up first thing in the morning and asked Lou if he could service my truck if I left it with him. He said yes. He sent me an e-mail one and a half hours later and said it was done. More

Always Above and Beyond Every single time I go to Landers Chevrolet Cadillac of Joplin, my Service Adviser Cory Stansill, and the Service Team go above and beyond the call of Every single time I go to Landers Chevrolet Cadillac of Joplin, my Service Adviser Cory Stansill, and the Service Team go above and beyond the call of duty... I just can't say enough good things about them!!! The level of knowledge, professionalism, courtesy, and accommodation are literally second to NONE. More

Oil change I was meet by a lady as soon as a walked in to get my keys and she took me to the service rep. The service rep explained how to go about it next time I was meet by a lady as soon as a walked in to get my keys and she took me to the service rep. The service rep explained how to go about it next time I was there. Definitely like the new process. The flow was way better. It was awesome that someone came to me. Previously I had to go look for someone. By far the best service experience I had since bringing my truck here. I was in and out at a reasonable time. More

I feel like we are being cheated. We bought our from Crossroads before it became Landers. We was promised free oil changes for life. And last time we had the oil changed they tried to We bought our from Crossroads before it became Landers. We was promised free oil changes for life. And last time we had the oil changed they tried to tell us we didn't receive the oil changes anymore and next time we have to bring our contract in. And the lady that checks you out is rude. More

Becky’s Tahoe Very helpful, resolved the issue with the molding on the outside of the vehicle. This problem happened as I was driving down the freeway. Went to the Very helpful, resolved the issue with the molding on the outside of the vehicle. This problem happened as I was driving down the freeway. Went to the service area and the problem was immediately addressed. I am extremely grateful. More

Oil change Service for oil change was great but they do not honor there promotions at all not a happy customer, and the management does not care even when we hav Service for oil change was great but they do not honor there promotions at all not a happy customer, and the management does not care even when we have paper work to prove our offers. Very bad service More

review of service my experience with Dwight Estrada was great as it usually is , great guy prompt, easy to coordinate with as always Landers has a great attitude and e my experience with Dwight Estrada was great as it usually is , great guy prompt, easy to coordinate with as always Landers has a great attitude and experience with them .. More

Courteous and timely Although I went in for an oil change, they identified a problem with the vehicle and offered a simple and affordable fix. Thankful for their advice. Although I went in for an oil change, they identified a problem with the vehicle and offered a simple and affordable fix. Thankful for their advice. More

Promptness My appointment was not til 9am and I arrived at 7:50am and service department got my car and started working on it and was appreciative. My appointment was not til 9am and I arrived at 7:50am and service department got my car and started working on it and was appreciative. More