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Landers Chevrolet Cadillac of Joplin - Service Center

Joplin, MO

4.3
664 Reviews

664 Reviews of Landers Chevrolet Cadillac of Joplin - Service Center

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October 26, 2019

Friendly, on time,informative as always. work hard to get you in and out on time.Because they go above to keep you informed as to what is going on with your vehicle. always friendly and More

by jsullen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Quinn
Oct 28, 2019 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for the 5-star review! We're glad you received great service from our dealership and appreciated the above and beyond experience we were able to provide! We hope to see you next time!

October 25, 2019

Courteous employees and quick service. My service advisor took the time to go over the required service and the pricing for it. There was no pressure from him to allow additional service it More

by MSGIBSON65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Stansill
Oct 28, 2019 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for writing us a review! We're glad you had a great experience with our service department! Thanks again for your business and we hope to see you next time!

October 24, 2019

Recall work Took vehicle in for a recall notice. Work was done before promised, which was good since i was waiting for it. Staff was very courteous and professi More

by SMONTAGUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou and Cory in service dept.
Oct 25, 2019 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for rating us 5-stars! We're glad you had a great visit! We're proud to know you enjoyed our great work and we hope to see you again for your next appointment!

October 19, 2019

Fast and friendly I needed a oil change. They took my car without delay and finished before I could look at the cars in the lot I wanted to see. Great service More

by TOBY.GAINES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mrs Goff in service center
Oct 21, 2019 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for your 5-star review, Toby! We're glad we could treat your vehicle to an efficient service and treat you with friendliness along the way! We look forward to seeing you for your next appointment!

October 18, 2019

Prices Too High! 105.00 for an oil change, tire rotation, and a check-point list! First of all the check-point list should be a courtesy for new vehicles under warrant More

by clayshooter6859
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can’t remember her name
Oct 19, 2019 -

Landers Chevrolet Cadillac of Joplin responded

Clay, thanks for bringing your wife's car to our service department for maintenance and providing feedback on your visit. We competitively shop our competition in each market before we set our pricing grid. We also have Chevrolet-certified technicians performing the work so you can have peace of mind knowing the individual working on your vehicle is skilled. We do have your customer records on file, but, unfortunately, we don't have the signed document that would have been provided to you by the previous owner. Our customers who are receiving that service have told us they received the document at the time they purchased the vehicle or that it was included with the titling paperwork they received a few weeks later. We are unable to locate your customer information in our system from your DealerRater username. We’ll send you a direct message so we can confirm contact information to be able to get in touch.

October 15, 2019

Great experience as always Corey got me in and out for my oil change! always experience the best! Customer service is top notch and very professional! I never have to worry abou More

by Lyxak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Stansill
Oct 16, 2019 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for writing us a 5-star review! Corey is a great asset to our service team and we're glad to know he provided you with great service and a top-notch experience! We are proud to know we are your preferred service center! Thanks again for your repeat business and we can't wait to see you next time!

October 14, 2019

First time at this dealership This was the first time I visited this dealership and the customer service was top notch. The service manager Steve and the service advisor Corey wer More

by shawn.lucas
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Corey Stansill, Steve Hawkins
Oct 14, 2019 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for rating us 5-stars, Shawn! We're glad you had an awesome service experience at Landers! We appreciate your recommendation of our friendly staff and top-notch customer service! We hope to see you next time!

October 14, 2019

Great service from Kris in service dept. Kris has handled several service calls for me in a very professional manner. I always get a complete explanation of what work has been completed as w More

by Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris in service
Oct 16, 2019 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for writing us a 5-star review, Phil! We're glad to hear Kris has always taken great care of you and your vehicle! It's our pleasure to provide you with an amazing service experience. We hope to see you again for your next appointment!

October 10, 2019

Great Experience From the service staff to the sales staff even the receptionist are always friendly!!! I know there are other places I could take my vehicle to get wo More

by mcgrath1971g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou
Oct 10, 2019 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for writing us a review! We're glad you enjoyed our service facility but more importantly our friendly staff! We look forward to seeing you next time!

October 09, 2019

Good customer service and prompt. Lou is a nice guy and very customer service oriented. The service was prompt and professional. I would use you for all of my service work. More

by RUSSALCORN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Quinn
Oct 10, 2019 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for rating us 5-stars! We're glad you had a great service experience with Lou! We appreciate your business and we are proud to know we are your go-to service center for all the work you need completed! We look forward to seeing you next time!

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