Landers Chevrolet Cadillac of Joplin
Joplin, MO
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 8:00 AM - 3:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 8:00 AM - 3:00 PM
Saturday Closed
Sunday Closed
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Very nice people to deal with The salesman was great, he did what he had to do to get what we wanted, he worked hard at it and didn't complain. Very friendly person The salesman was great, he did what he had to do to get what we wanted, he worked hard at it and didn't complain. Very friendly person More
Very casual atmosphere but very professional I was only there for a safety inspection, but I was there long enough to gain a good opinion about this shop. At first glance the shop, waiting area, I was only there for a safety inspection, but I was there long enough to gain a good opinion about this shop. At first glance the shop, waiting area, and intake area are all very clean and organized. I have a rare Chevrolet car and I really like the idea that the car did not have to just sit outside while waiting. And the car was treated with respect and care just as it should be. Everyone I talked to was very friendly and very professional. I didn’t feel pressured to buy any services while I was there. I was treated more as a friend than a customer. And I left the shop feeling very relaxed. This was a very pleasant experience. More
showed up spur of the moment, truck was serviced. showed up first thing in the morning and asked Lou if he could service my truck if I left it with him. He said yes. He sent me an e-mail one and a hal showed up first thing in the morning and asked Lou if he could service my truck if I left it with him. He said yes. He sent me an e-mail one and a half hours later and said it was done. More
staff was very helpful I was helped by all that I had contact with. From the time I arrived to completing my purchase to when I returned the next day to get a run down of th I was helped by all that I had contact with. From the time I arrived to completing my purchase to when I returned the next day to get a run down of things i wanted to know on how to operate them. More
The Mize Family gets two cars! Jeremy was so easy to work with. He listened and was very knowledgeable about any questions we asked. He went above and beyond to land us not just one Jeremy was so easy to work with. He listened and was very knowledgeable about any questions we asked. He went above and beyond to land us not just one car, but two cars with great deals! I would recommend him to anyone! He went above and beyond to meet our needs and keep it within our monthly budget. A great car to take home. We couldn't be more excited! The environment was amazing. Literally everyone we encountered were super friendly and made you feel welcome.. More
Always Above and Beyond Every single time I go to Landers Chevrolet Cadillac of Joplin, my Service Adviser Cory Stansill, and the Service Team go above and beyond the call of Every single time I go to Landers Chevrolet Cadillac of Joplin, my Service Adviser Cory Stansill, and the Service Team go above and beyond the call of duty... I just can't say enough good things about them!!! The level of knowledge, professionalism, courtesy, and accommodation are literally second to NONE. More
Great Personalized Car Buying Experience Joey helped me find the right truck first. Questions about what I was looking for, what I liked, and must have options. We used their tablet to narrow Joey helped me find the right truck first. Questions about what I was looking for, what I liked, and must have options. We used their tablet to narrow the search, he grabbed keys, then test drove my list. Very smart approach! We entered my personal information into the tablet and clicked to agree to pull credit. He then came back with each truck's numbers after trade & discounts. Once I settled on an option he said he would get the sales manager to introduce himself and get the verbal okay to pull credit, per policy.***** This part is NO Bueno!**** The sales manager happened to be busy and I had to leave for an appt, but wrote a note stating okay to pull credit and asked to call me with final numbers. They did, we settled on a price over phone, and I returned to buy the truck. *** The change I would make is... when someone has the auto narrowed down, has seen the numbers, and completes the online credit application to pull credit... Then PULL THE CREDIT! No manager needs to sign off on credit policy.. you're only allowing another roadblock in the way from closing the deal, another person to like/not like, or another person to negotiate a lower price with. Pull the credit and close the deal. Only then should the sales manager get involved to help close the deal or thank for doing business. Empower your people to close the deal and you will create efficiencies! BTW... your manager never introduced him/herself to congratulate, but it was late after close. E.J. was good to work with on paperwork side while Joey gassed the truck up. Good teamwork. I would recommend Joey and your team. More
Oil change I was meet by a lady as soon as a walked in to get my keys and she took me to the service rep. The service rep explained how to go about it next time I was meet by a lady as soon as a walked in to get my keys and she took me to the service rep. The service rep explained how to go about it next time I was there. Definitely like the new process. The flow was way better. It was awesome that someone came to me. Previously I had to go look for someone. By far the best service experience I had since bringing my truck here. I was in and out at a reasonable time. More
buying used car lots of hiccups all worked out. daughter is happy with car. over kill on finding a loan to many inquires well its settled and taken care of lots of hiccups all worked out. daughter is happy with car. over kill on finding a loan to many inquires well its settled and taken care of More
I feel like we are being cheated. We bought our from Crossroads before it became Landers. We was promised free oil changes for life. And last time we had the oil changed they tried to We bought our from Crossroads before it became Landers. We was promised free oil changes for life. And last time we had the oil changed they tried to tell us we didn't receive the oil changes anymore and next time we have to bring our contract in. And the lady that checks you out is rude. More