Landers Chevrolet Cadillac of Joplin

Accurate, quick, and honest. Lou was my service representative. He made my experience quick, friendly, and efficient. Truck still runs great and problems solved quickly and compl Lou was my service representative. He made my experience quick, friendly, and efficient. Truck still runs great and problems solved quickly and completely. Definitely recommend! More

Oil change I purchased this vehicle when it was still Crossroads and was promised free routine vehicle maintenance for the first 2 years. Have only had the car f I purchased this vehicle when it was still Crossroads and was promised free routine vehicle maintenance for the first 2 years. Have only had the car for 16 months and was charged $103.25 for my service appointment. Further more when trying to place a call to set up the appointment I was on hold for over 5 minutes just trying to get it scheduled in the first place, never had this happen before when it was Crossroads. Had I known this GM company was going to change hands, I would have not purchased my vehicle here and can't believe it was sold without having previously bought vehicles here without knowledge of their customers service agreements! More

not recommended very bad customer service, after you bought a car they don't want to talk to you anymore, I been trying to call and talk to the manager, but have call very bad customer service, after you bought a car they don't want to talk to you anymore, I been trying to call and talk to the manager, but have call back More

Oil change Quick and professional. I have been pleased with every visit. Thanks for doing the multi point inspection on a regular basis and rotating my tires in Quick and professional. I have been pleased with every visit. Thanks for doing the multi point inspection on a regular basis and rotating my tires in the past. More

I was told i could not have free oil change without proof I was told when I bought my 2015 Equinox that I would have life time oil changes. Now your employees informed me that I could no longer have free ser I was told when I bought my 2015 Equinox that I would have life time oil changes. Now your employees informed me that I could no longer have free service without proof. You have always had the proof in your computers before so why should I be denied my free service? More

It's was good Great service Chris did a great job understand us what we wanted and helped us get a new car that has a great warranty. Got the color we wanted to wit Great service Chris did a great job understand us what we wanted and helped us get a new car that has a great warranty. Got the color we wanted to with everything we wanted. More

Bullfrog was awesome I went in their just to look around and Bullfrog came and talked to us instead of trying to show us cars that wouldn’t work for our family our out of I went in their just to look around and Bullfrog came and talked to us instead of trying to show us cars that wouldn’t work for our family our out of our price range he made sure to take the time to help find what we needed and now have fallin in love with. Thanks Bullfrog for helping this family find the Journey of there dreams More

Not very helpful, lack of previous owners records. In this case Landers took over and they should have every previous new sold and serviced there so there are no questions about the service and what ne In this case Landers took over and they should have every previous new sold and serviced there so there are no questions about the service and what needs to be done. More

Very eased I have brought my truck in twice for service since landers bought out crossroads. Both times kris in service was great. She answered all questions and I have brought my truck in twice for service since landers bought out crossroads. Both times kris in service was great. She answered all questions and any concerns i had. I would recommend landeds to everyone More

Very Accommadating! It is difficult for me to get in during the week due to traveling. Kris and Corey worked with me to get it done on a Saturday am. Even after my pl It is difficult for me to get in during the week due to traveling. Kris and Corey worked with me to get it done on a Saturday am. Even after my plans changed a time or two, they assisted me. Very prompt return call and updates about the progress of repairs. Trish Baxter Springs, KS More