Landers Chevrolet Cadillac of Joplin

Prices Too High! 105.00 for an oil change, tire rotation, and a check-point list! First of all the check-point list should be a courtesy for new vehicles under warrant 105.00 for an oil change, tire rotation, and a check-point list! First of all the check-point list should be a courtesy for new vehicles under warranty! I also feel the oil change and tire rotation are a bit on the high side! Couple that with the fact that my wife’s 2014 cruise was supposed to have free oil changes for life ( this contract was signed with the previous owners of the lot) but as the associate that was helping us the other day when we brought both cars in for oil changes explained Landers will no longer honor the free oil changes for life after the first of the year! She then explained that we were welcome to contact an attorney about the matter if we wanted! Wow customer service at it’s finest! More

Great Experience Both Times! Great experience, Bobby Mac was a huge help with getting me the car I wanted and keeping it affordable! Tab makes everything financial easy and fast! Great experience, Bobby Mac was a huge help with getting me the car I wanted and keeping it affordable! Tab makes everything financial easy and fast! I've now gotten 2 cars at this dealership and I definitely recommend it! More

Great experience as always Corey got me in and out for my oil change! always experience the best! Customer service is top notch and very professional! I never have to worry abou Corey got me in and out for my oil change! always experience the best! Customer service is top notch and very professional! I never have to worry about my visits being an inconvenience to my day! I can't wait for my next visit with these wonderful people! And will continue to come here in the future. More

First time at this dealership This was the first time I visited this dealership and the customer service was top notch. The service manager Steve and the service advisor Corey wer This was the first time I visited this dealership and the customer service was top notch. The service manager Steve and the service advisor Corey were great to work with. More

Great service from Kris in service dept. Kris has handled several service calls for me in a very professional manner. I always get a complete explanation of what work has been completed as w Kris has handled several service calls for me in a very professional manner. I always get a complete explanation of what work has been completed as well as recommendation of any work that she thinks I should be made aware of. She gives you the feeling that you and your vehicle are being treated as a priority. More

Bought Cadillac XT-5 We got the vehicle we liked at the cost we felt was fair. We got what we wanted from our trade in and doing paperwork was fine - always a little slow We got the vehicle we liked at the cost we felt was fair. We got what we wanted from our trade in and doing paperwork was fine - always a little slower than customers want. Sooo many firms to sign. Joey our sales guy was great! More

Great Experience From the service staff to the sales staff even the receptionist are always friendly!!! I know there are other places I could take my vehicle to get wo From the service staff to the sales staff even the receptionist are always friendly!!! I know there are other places I could take my vehicle to get worked on. But the friendly staff brings me back!!! More

Good customer service and prompt. Lou is a nice guy and very customer service oriented. The service was prompt and professional. I would use you for all of my service work. Lou is a nice guy and very customer service oriented. The service was prompt and professional. I would use you for all of my service work. More

Head liner stain Will never buy a Chevy or vehicle from landers after getting treated the way I did from the higher up GM Reps. I will let everyone know how Terrible o Will never buy a Chevy or vehicle from landers after getting treated the way I did from the higher up GM Reps. I will let everyone know how Terrible of service this place is. More

My truck wasn’t started on until 2 days after the scheduled appointment and price was at first double the normal price that I have paid for a spray in bedliner from them before. The service manager S scheduled appointment and price was at first double the normal price that I have paid for a spray in bedliner from them before. The service manager Steve lowered it to $550 but was $200 more than my normal price. Over the phone Steve was rude and told me to take it up with the owners in another state about 700 miles away. I just feel like they should have notified us about a price increase especially since I’ve been a commercial customer for 14 years and purchase parts for our bodyshop and usually have a few spray in bed liners done a year. More