Landers Chevrolet Cadillac of Joplin

Our experience was great from the first greeting to the follow up communication after the sale. Easy buying and friendly staff. We will refer business when we get the chance. follow up communication after the sale. Easy buying and friendly staff. We will refer business when we get the chance. More

This company bought out the dealership i bought my car from. Part of the price of my car and why i bought it was i would get a set of tires when i needed them and free oil changes for life. Out of the blu from. Part of the price of my car and why i bought it was i would get a set of tires when i needed them and free oil changes for life. Out of the blue Landers has decided to end this program because they can’t make any money off of it. More

Great customer service. Answered all my questions. Very speedy and painless process. Made for a pleasurable experience. Great communication through the whole experience. Will do business with again speedy and painless process. Made for a pleasurable experience. Great communication through the whole experience. Will do business with again More

Since landers has taken over it has been absolutely disappointing service I'm considering buying a ford and yea I'm serious You guys have taken our free oil changes for life away Call me I had keyless disappointing service I'm considering buying a ford and yea I'm serious You guys have taken our free oil changes for life away Call me I had keyless entry I had it for about 2 months they've taken that away I call your phone you guys don't answer I could go on and on More

I payed way, way too much for this vehicle I was wanting a decent car for my wife. Were in our late 70's, and didn't want to spend a lot of money. They had this 2012 Grand Caravan for $8500. I I was wanting a decent car for my wife. Were in our late 70's, and didn't want to spend a lot of money. They had this 2012 Grand Caravan for $8500. I traded in a 2003 Chdrysler Town & Country with a few problems that I mentioned to the sales manager. The sticker on the auto I was looking at said it had dealer warranty. I went to pay, and they said that it had no warranty. they also didn't tell me of any problems with the van. I tell people about businesses that treat my honestly, and I certainly tell them about dealers or businesses that arent quite honest. Will I deal with, or recommend LANDERS to anyone? NOT NO,, xxxx NO...... More

Long distance purchase Our search for a pre-owned ATS with a specific color, equipment, price and mileage, to replace my wife's Mercedes, ended when we found it on your webs Our search for a pre-owned ATS with a specific color, equipment, price and mileage, to replace my wife's Mercedes, ended when we found it on your website in late January 2020. Chris Lippincott (internet manager) provided additional info and emailed us documents for our review. I jumped on an airplane and flew from our home in Florida to Missouri. Pete Hizen, our salesman, picked me up at the airport and drove one hour back to the dealership. The car was cleaned, gassed up and ready to go when we arrived. I've been a General Sales Manager in the auto industry for over 25 years and recognize excellence when I see it. The people I came into contact with at the dealership were personable, knowledgeable and professional. Overall a great experience! Bill & Nancy Venice, Fl More

My wife and i were casually shopping on line for a 4x4 pickup. Derek on the internet team was very helpful and professional. When we went to your lot...we were met by several people and our salesman, Alle pickup. Derek on the internet team was very helpful and professional. When we went to your lot...we were met by several people and our salesman, Allen beachy was exceptional. More

Oil Consumption test They tested our car (2013) for oil usage because of a problem in early year makes of Equinox, found it to be faulty, and fixed it. Thanks Lou for all They tested our car (2013) for oil usage because of a problem in early year makes of Equinox, found it to be faulty, and fixed it. Thanks Lou for all of your help. More

Great customer service. I enjoyed the quick process and that they really wanted to help me get into a new car. Would choose again when I get another car. that they really wanted to help me get into a new car. Would choose again when I get another car. More

Purchase took entirely too long to complete. I found the vehicle I wanted through CarGurus, for a very fair price at this dealership. The only problem was that it was four hours away. I asked abo I found the vehicle I wanted through CarGurus, for a very fair price at this dealership. The only problem was that it was four hours away. I asked about getting it shipped to my home to save me the time and trouble of driving so far during the COVID-19 pandemic lock-down. The dealership seemed to have no interest in helping me to locate an auto transport service, or even provide a guess on what it might cost. After a couple of days of checking out auto transport companies, I determined that my sister and I would just save the extra expense and drive to Joplin and pick up the vehicle ourselves. We notified the dealership on Wednesday that we’d be coming down on Friday, around 1:00 pm. We even called from the road when we were about an hour away to confirm our arrival. It took every bit of three hours to sign papers, hand them a cashiers check for the full selling price, and drive away. It should have taken only thirty minutes maximum to finish the deal and drive away. Everything had been settled over the telephone on Wednesday, including the up-sale of an extended warranty! How freaking long would it have taken if I had made my purchase with a trade-in, to fill out a loan application, and an extended warranty? Inexcusable. More