Landers Chevrolet Cadillac of Joplin

Excellent service from all staff involved. The entire process was completed via text messages and a few phone calls, we never went to the dealership. Landers delivered the car to us over 200 miles away process was completed via text messages and a few phone calls, we never went to the dealership. Landers delivered the car to us over 200 miles away in another state. I’m very pleased with our experience and will definitely come back to Landers for our next Chevrolet purchase. More

I like it every time I go to change the oil people are not pushy my service is so quick I do not have to wait that long not pushy my service is so quick I do not have to wait that long More

Replace Spark Plugs and Wires Charging $583.42 to diagnose the rough idle and acceleration problem , then replace 6 spark plugs and 6 spark plugs wires seems way way over priced. Charging $583.42 to diagnose the rough idle and acceleration problem , then replace 6 spark plugs and 6 spark plugs wires seems way way over priced. More

Everyone at the dealership were great! Mark has treated me very well in both my interactions. Tab worked very well with me on my purchase. All around great service! me very well in both my interactions. Tab worked very well with me on my purchase. All around great service! More

Our salesman was very un-enthusiastic. He told us they would install some additional equipment for us and no one else knew it. There was no antenna and we we're told it was built in when there was a place would install some additional equipment for us and no one else knew it. There was no antenna and we we're told it was built in when there was a place to screw it in. Couldn't find the truck or the keys at pick up. Totally unprofessional except for service dept. and finance. More

Worst technicians ever. I will never go back to have my vehicles worked on here. Fix this and fix that and your car will stop doing what it's doing. So I had them fix this and fix that. $1150.00 later, th vehicles worked on here. Fix this and fix that and your car will stop doing what it's doing. So I had them fix this and fix that. $1150.00 later, the problem is not fixed. The Tech, named Travis then says well it has to be something else then. Well duh!!! Such a smart guy, my car is still not fixed right!!! More

Awesome Service Department This is one of the better service departments I have ever used. Texts you when vehicle ready, provides a large lounge area, and fast service. This is one of the better service departments I have ever used. Texts you when vehicle ready, provides a large lounge area, and fast service. More

The service department is awsome I worked with Kaci Goff and Corey Stanstill they both are very knowledgeable service personnel I would recommend this service department to others. And landers is a good pla and Corey Stanstill they both are very knowledgeable service personnel I would recommend this service department to others. And landers is a good place to buy a car More

VERY DISORGANIZED As a dealership you should value the customers time! I came up there on a Tuesday and didn't get back home until after 9 pm, I asked them to take my As a dealership you should value the customers time! I came up there on a Tuesday and didn't get back home until after 9 pm, I asked them to take my new tires and wheels off of my 07 Cadillac that I was trading and they wouldn't do it for me! They told me I had to come back on Saturday to finish the paperwork, after driving for an hour to get there and wait for another HOUR AND A HALF TO BE TOLD THAT I DIDN'T NEED TO SIGN ANYTHING! Everything was already signed, NOW LET'S MOVE ON TO THE TITLE DEBACLE, my tag expired on the 19th, I called, my stepmom called Bobby Mac and I just kept getting the run around about it until finally, due to the law in the State of Oklahoma, I had to park a car I hadn't even made a payment on yet and couldn't get a tag! Nothing like getting to enjoy your NEW CAR UNTIL YOUR TEMP TAG EXPIRES BECAUSE THE DEALERSHIP CAN'T FIND A TITLE! More

Excellent customer service with professional service advisor Lou Quinn. I had did not have a scheduled appointment, however I was greeted timely and helped with my recall advisor Lou Quinn. I had did not have a scheduled appointment, however I was greeted timely and helped with my recall More