Landers Chevrolet Cadillac of Joplin

College Bound We purchased a used car from Romie Lee for our daughter who will be going off to college next month. Mr. Lee was exceptional in his customer service We purchased a used car from Romie Lee for our daughter who will be going off to college next month. Mr. Lee was exceptional in his customer service and sensitive to our needs. Overall we all had a great experience with Romie. More

Excellent Customer Service from Auffenburg Chevrolet in Muskogee. Bruce Hood was friendly and helpful. answered all my questions. All the staff was very friendly. I will rec from Auffenburg Chevrolet in Muskogee. Bruce Hood was friendly and helpful. answered all my questions. All the staff was very friendly. I will recommend Auffenburg to all my friends and family. More

Excellent customer service I had an amazing time at Crossroads chevrolet getting my new car. Eric Capps helped me so much. He made sure I found exactly what I wanted and made su I had an amazing time at Crossroads chevrolet getting my new car. Eric Capps helped me so much. He made sure I found exactly what I wanted and made sure I was happy and had no questions before I left. And when we noticed we needed a front licence plate mount he got right on it and had it done right away. I had an excellent experience with Eric Capps. More

my experience with chevy joplin This is second car I've had the pleasure to buy from chevy. My experience was awesome,from the moment I got there Jarrett Lutz was asking if I needed This is second car I've had the pleasure to buy from chevy. My experience was awesome,from the moment I got there Jarrett Lutz was asking if I needed help before I even got out of car! Jarrett worked so hard to get me the car I wanted with the PAYMENT I could afford.. and he worked really hard to get that for me. When I'm ready to trade this car in I'll for sure come back to him and chevy joplin. Thank you for all you've done to make my family safe and comfortable More

Service dept Corey Stansill service adviser is a great asset to Crossroads Corey is very helpful and has the best knowledge known to mankind when it comes to aut Corey Stansill service adviser is a great asset to Crossroads Corey is very helpful and has the best knowledge known to mankind when it comes to automobiles and customer service. With that said Corey is the friendliest service adviser hands down. Brent Mason Branch Manager UniFirst Corp More

Excellent Great service, very knowledgeable, made it easy to buy and go, clean dealership and lots of options. Friendly people and easy location to get to. Woul Great service, very knowledgeable, made it easy to buy and go, clean dealership and lots of options. Friendly people and easy location to get to. Would recommend to anyone! More

Ricardo Gerard My husband was looking for a corvette and we drove down to look at a few. Our salesman,Ricardo Gerad, introduced himself and immediately went to work My husband was looking for a corvette and we drove down to look at a few. Our salesman,Ricardo Gerad, introduced himself and immediately went to work showing my husband corvettes. We test drove one and fell in love. What a gorgeous car. Ricardo went above and beyond in helping us with negiotiating a right price. Ricardo is very professional but witty. Great sense of humor and compassionate. All the salesmen were friendly and courteous but our relationship with Ricardo Gerad turned into a friendship. He also negotiated and I got myself a 2015 Dodge Ram. Hats off to you Ricardo Gerado!!!! More

Terrible service Our sales experience was ok, but it all went down hill when it comes to service. Two out of the last three service appointments were horrible exper Our sales experience was ok, but it all went down hill when it comes to service. Two out of the last three service appointments were horrible experiences. Even with the draw of free oil changes for life, we have decided it's not worth the hassle of dealing with the ridiculous level of incompetence. In summation, If you have a low tolerance for incompetence & dishonesty, it's best to avoid this place. More

Excellent experience Upon arriving to Crossroads dealer ship I was introduced to Ricardo Gerard. I was apprehensive at first because I usually deal with the GM instead of Upon arriving to Crossroads dealer ship I was introduced to Ricardo Gerard. I was apprehensive at first because I usually deal with the GM instead of a sales person. After a few minutes Ricardo Gerard made me feel like he was a take charge sales person, I was impressed with Ricardo Gerard knowledge of the inventory and of the vehicle I was looking for. Ricardo Gerard . Ricardo Gerard went to his inventory and brought back the 2007 the red corvette that I was interested in. My wife and I took it for a test drive and came back to the dealership were we were greeted by Ricardo Gerard, at which time, as usual I was a smart xxx and began giving Ricardo Gerard a lot of xxxx. I have a tendency to do that not to be mean, but that is my personality. Lol, well Ricardo took with a grain of salt. I and my wife apologized for my behavior, and asked to seethe other 2007 Corvette, it was yellow and a targa top. Ricardo Gerard went to get the vehicle and brought up to us. At this time my wife wanted to see what both vehicles looked like with the tops down and off. Ricardo Gerard didn't hesitate he jumped right to it and explained what he was doing. My wife and I were very impressed. We decided to take the red convertible. At this time Ricardo Gerard had his biggest challenge with me. Ricardo Gerard and I began the negotiations. Let me tell you Ricardo Gerard really worked for that sale. At the end we decided that we wanted another vehicle for the wife at which time Ricardo Gerard had really worked hard for me. Well the whole feasco started all over, but Ricardo Gerard stuck with us and Ricardo Gerard sold my wife a 2015 Dodge Ram P/U, she loves it. Ricardo Gerard didn't stop there he proceeded to take pictures of both of us with him and us with our individual vehicles. Then Ricardo Gerard asked us if would like to be friends with him on Facebook, we were both delighted that he aked that and responded we would be happy to be friends with him. Do to the professionalism that Ricardo Gerard showed us that was the best experience I have ever had with a Dealership. You have a great sales person in Ricardo Gerard. Thanks Ricardo Gerard for making myself and my wifes experience a wonderful one. More

Worst experience ever Buyer beware. I bought a 2011 corvette. They didn't set up Onstar or XM radio so I had to do that myself. They didn't provide an inspection with the p Buyer beware. I bought a 2011 corvette. They didn't set up Onstar or XM radio so I had to do that myself. They didn't provide an inspection with the paperwork so had to drive back over an hour drive to get that. The remote garage door opener on the sun visor would not work for my garage door. Eric, the sales manager gave us his cell phone number and promised he would take care of it. He won't answer or return calls. Got ahold of Everett, same thing. He said he would take care us, after several promises, undelivered on, he won't answer or return calls. Same thing with the service manager, talked to him and he was going to take care of it. He won't answer or return calls. Left a message for Greg Woods, general manager, he won't return calls either. All they are concerned about is making the sale. Customer service is non existent. This dealership is a joke and I will NEVER set foot in there again. More