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Landers Chevrolet Cadillac of Joplin

Joplin, MO

4.5
1,234 Reviews
Landers Chevrolet of Joplin is a family of people who want to make sure your vehicle servicing, purchasing or leasing experience is fulfilling and positive. As your local Chevy and Cadillac dealership, we're here to provide the automotive support that shoppers throughout the greater offers everything from a robust selection of new Chevrolet, Cadillac to used cars and a certified GM service center. No matter your reason for visiting, you can count on us to attend to your individual needs and priorities. At Landers Chevrolet Cadillac of Joplin, we are committed to providing excellent customer service and a friendly atmosphere. Our staff is knowledgeable and dedicated to helping you find the perfect vehicle for your needs. We offer a wide selection of new and used cars, trucks and SUVs at competitive prices. Stop by our dealership today to experience the Landers Chevrolet Cadillac difference!
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4630 E 32nd St

Joplin, MO

64804

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Showing 1,234 reviews

August 16, 2018

Friendly! Great Customer Service! Excellent customer service. Dedicated in finding the right vehicle for you. They don't hassle you into buying anything you don't want! Very friend More

by Valerie.H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy and Tad Bluejacket
August 10, 2018

Watt. Work Service advisor Lou Quinn was very helpful in getting work completed in a timely manner. He made sure care was kept as clean as when entering the shop More

by Lucky 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Quinn
August 08, 2018

Ratings For George Only!!!! Our salesman, George, was by far the best salesman we have dealt with. We went to 3 different dealerships and he went above and beyond to find us exa More

by Neverbuyhereagain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George and Wes
July 27, 2018

Service Department Easy to set appointment; service done at scheduled time. Will always have my car serviced at Crossroads Cadillac in Joplin Like the waiting area to More

by Mike4945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Quinn
July 26, 2018

Bait and switch After receiving free oil changes as promised for a couple of years they have now decided you can only get two free oil changes per year and then after More

by Ncarter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris
Aug 07, 2018 -

Landers Chevrolet Cadillac of Joplin responded

Hello, My name is Mike and I am the GM at Crossroads Chevrolet Cadillac in Joplin. I just wanted to make sure you were fully explained what the updates have been. We are not changing any rules. We are simply reviewing the contract with the customers to make sure they understand the limits to the Free Oil Changes for life by providing them a copy of the contract. If you have anything different that was provided to you at the time of sale that gives you more that the contracts (Manufactures recommended) 2 oil changes a year (Based on average 12,000 Miles per year) please bring it to my office and I will be glad to review and honor any commitments at the time of sale.

July 23, 2018

Great service on an oil change Super quick oil change. They don't vacuum or do anything else, but they are quick changing oil. I also needed my charger looked at because it was blow More

by whitewash68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
July 21, 2018

Didn't fix problem Didnt fix problem. Didn't try to duplicate problem. Kept for a week and charged a lot more than they promised. Didn't communicate at all. Worst serv More

by Customer99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know. No one would give name.
Aug 07, 2018 -

Landers Chevrolet Cadillac of Joplin responded

Hello, My name is Mike and I am the GM at Crossroads Chevrolet Cadillac. Please give me a call at the store to review your experience. I would like to see if I can help you!

July 20, 2018

Neal made all the difference My daughter and I visited most of the local dealerships and were most impressed with Crossroads. She would’ve been just as happy with another car we f More

by Julie2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal, Wess
July 19, 2018

Oil change & more Corey always does a great job making sure everything I need is done. Even when I add things at the last minute. I always have a positive experience wh More

by Cac04002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Stansill
July 17, 2018

Excellent Lou, in service always does an excellent job, Spoke with him on Friday for an oil change for Monday, brought my truck in and dropped it off and wen More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou
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