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Landers Chevrolet Cadillac of Joplin

Joplin, MO

4.5
1,234 Reviews
Landers Chevrolet of Joplin is a family of people who want to make sure your vehicle servicing, purchasing or leasing experience is fulfilling and positive. As your local Chevy and Cadillac dealership, we're here to provide the automotive support that shoppers throughout the greater offers everything from a robust selection of new Chevrolet, Cadillac to used cars and a certified GM service center. No matter your reason for visiting, you can count on us to attend to your individual needs and priorities. At Landers Chevrolet Cadillac of Joplin, we are committed to providing excellent customer service and a friendly atmosphere. Our staff is knowledgeable and dedicated to helping you find the perfect vehicle for your needs. We offer a wide selection of new and used cars, trucks and SUVs at competitive prices. Stop by our dealership today to experience the Landers Chevrolet Cadillac difference!
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4630 E 32nd St

Joplin, MO

64804

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Showing 1,234 reviews

December 31, 2018

2016 Chevy SS Mark was amazing to work with!! Finance takes a long time to get done. Feel like we got low balled somewhat on our trade in More

by Shaw01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
October 17, 2018

Great trade. We traded a 16 Silverado for an 18. We were able to keep payments the same. Staff was friendly and helpful. We will use this dealership again. More

by Mlemolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete, Wes Simmons, Tab bluejacket
October 15, 2018

Service Truck Fairly quick service for all I had done. Adjusted my initial appointment time to fit my need. Cost a little more than I expected, labor for transmiss More

by Boomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vance Stansill
October 14, 2018

Completely unprofessional deal. I negotiated a deal for a new escalade with a salesman via phone and text as I live over an hour and a half away from Joplin. We agreed upon a price More

by nonono
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Neal, unknown sales manager
Oct 17, 2018 -

Landers Chevrolet Cadillac of Joplin responded

As explained in other reviews. The agreement was made over the phone to meet an advertised price on any "New" Escalade. When the customer arrived we looked up the unit in question online and then called the dealership to get details of how they arrived at advertised price. Was told by the selling dealership that the unit in question was a never titled unit but had been previously used a service loaner and had over 5,000 miles on it. We explained to the customer that there was no way to match a price of a new no mileage unit with one that had been a previous loaner unit with that many miles. We would absolutely agree to still offer to meet any advertised price on a same model unit with acceptable "New car" mileage. We offered to sell our a little under cost to compensate for his time and that was not acceptable to him. We apologized for the inconvenience but hopped he would understand that what he was asking for was unrealistic.

October 12, 2018

Customer service Vance Stansill was very helpful. I was in and out in no time. I will continue to get my oil changes in the future with Vance. More

by Lyxa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vance Stansill
October 07, 2018

Great Service I have been taking my CTS to Crossroads for several years and have never been disappointed in the quality of service Cory is the best More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory
September 29, 2018

Above and beyond the call of service. Took, my car in for an oil change, discovered a leak, and replaced the entire oil delivery system, changed the timing chains, and discovered a busted More

by Judd2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vance Stansill
September 24, 2018

Professional friendly People friendly. Service good. Efficient. Willing to provide information requested.. You provide a nice area for children to play and not disturb othe More

by La123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Johnson
September 20, 2018

Took longer but worth it. The recall took longer than expected but they gave me a car to drive so I was happy. Air said it was an enjoyable experience and I’m happy. More

by Perky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vance.
September 19, 2018

wonderful buying experience Crossroads helped me get into the car I wanted quickly and at the right price. I was super impressed at the great work they did. More

by agamble39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan GIllespie, Wes Simmons
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