Land Rover Woodland Hills

I was so disappointed with LR Encino that's why I am writing a review. I purchased my 1st LR with them and the CS is poor! Reg maintenance appts usually return the car clean (at least with other dealers writing a review. I purchased my 1st LR with them and the CS is poor! Reg maintenance appts usually return the car clean (at least with other dealers)-they only wash the interior! Gary in particular was very rude. Sales reps didn't give proper intro of the car (lazy!). I tried to purchase another RR Sport from them and the sales rep totaly forgot my specifications. A total waste of time! So I went with another dealership where I was given attention and VIP treatment (and I am not celeb)! LR Encino used to be Terry York and was much better then. Please train your people to be more courteous and informative and not be a typical 'used car' salesman! You can do better than that! More

I have been an oner of Land Rover vehicles for over 10 years and never have I received such awful service from this individual. His unpleasant demeanor made me decide to not purchase yet another vehicle years and never have I received such awful service from this individual. His unpleasant demeanor made me decide to not purchase yet another vehicle from the Land Rover Encino. He belongs in a Chevy truck dealership rather than a Land Rover dealership. More

Land Rover Encino has a great location; close to celebreties & if you happen to be one, you will be treated well, as I have witnessed. I am amazed that anyone would continue to deal with this dealer celebreties & if you happen to be one, you will be treated well, as I have witnessed. I am amazed that anyone would continue to deal with this dealership, but for convenience. They attempted to fix the little door that covers the gas tank 3 times, and the same with the horn - the small spring poppd out 5 times; these issues were NEVER resolved by LRE, but by a very competant local mechanic. WELL WORTH THE DRIVE TO GO TO THOUSAND OAKS, IF YOU WANT TO HAVE A PLEASANT EXPERIENCE. I HIGHLY RECOMMEND DAVE BOUCHARD IN THE SERVICE DEPARTMENT; KNOWLEGEABLE, FRIENLDY AND VERY SERVICE ORIENTED. Arlene Grant Sediqzad More