Land Rover Woodland Hills

I was met with great customer service they were very inviting when I purchased my vehicle. They went over everything when I was signing my loan documents. They even gave me a wonderful jacket. Go to Lan inviting when I purchased my vehicle. They went over everything when I was signing my loan documents. They even gave me a wonderful jacket. Go to Land Rover Encino my experience was excellent More

Good service advisor. Very accommodating. However it was the first time in several years that I was not provided a loaner vehicle. In addition, the there was no assistan Very accommodating. However it was the first time in several years that I was not provided a loaner vehicle. In addition, the there was no assistance in securing a rental car More

The worst dealership because of their General Manager and GSM. Prejudiced and hurts company business. GSM. Prejudiced and hurts company business. More

Just bought A Range Rover Evoque. I got a great deal and had a great experience with the Process. Dino was friendly and professional. Charlie followed up teaching me all the info on o I got a great deal and had a great experience with the Process. Dino was friendly and professional. Charlie followed up teaching me all the info on operating my new car. It does so much! still need some practicing. thanks so much guys! More

This dealer was very professional and kind during our visit. Very clean and accommodating to all visitors. visit. Very clean and accommodating to all visitors. More

I didn't mind that it took over two months to service my car (replace the turbo charge) however when my car was returned to me, it was dirtier that when I left it although my paperwork said it was washed ou car (replace the turbo charge) however when my car was returned to me, it was dirtier that when I left it although my paperwork said it was washed outside and vacuumed inside. There was something spilled on my dash that wasn't there prior. The package of wheel lock nuts were missing, except one and the one in the package was stripped. I did not get my brakes done here because the price was ridiculous, drove it directly to my mechanic however he could not get my wheels off because of the wheel lock nuts being missing or stripped. Therefore I needed to park my car, get a rental and wait to hear back from Land Rover on how to get the wheels unlocked. I am writing this review because I sent an email on Friday morning, received voice mail the next day. When I returned their call the name of the voice message was different from who said to call back so I left a message anyway and sent another email. I am still waiting for this to be addressed in the meantime I cannot drive my car because I am concerned for my safety if I do because the brakes are screeching so bad. More

Everyone was friendly and helpful. There was a little delay in speaking with my sales agent even though I had an appointment. Overall it was a favorable experience. There was a little delay in speaking with my sales agent even though I had an appointment. Overall it was a favorable experience. More

I understand the pandemic has taken a toll on all customer service, services, however, the customer service at this dealer, in particular, is not the best. I love the people, Joe, everyone there, how customer service, services, however, the customer service at this dealer, in particular, is not the best. I love the people, Joe, everyone there, however they need MORE people because they simply can not keep up. Unfortunately, the client suffers a lack of attention until things are way out of line and then they will make things alright. Again, it's not personal, it's simply this is a dealership that needs help for the number of people who shop and need customer service. More

The service itself was excellent. The only problem was the amount of time to get the service done. I had to wait over a month for an appointment . The amount of time to do a routine s The only problem was the amount of time to get the service done. I had to wait over a month for an appointment . The amount of time to do a routine service was to long. I brought the vehicle in at 10:00am and did not get it back until 6pm More

Excellent service! Joe is the best ! He is the one running around and getting all things done ! Thank you Joe! Thank you Britney - for helping me release my car after Joe is the best ! He is the one running around and getting all things done ! Thank you Joe! Thank you Britney - for helping me release my car after the hour thank you More