Land Rover Woodland Hills

They are totally happy to sell you a car, but once you have it and own then, then the customer service sucks, or should i say what customer service? Our vehicle was totalled on March3rd and we have called have it and own then, then the customer service sucks, or should i say what customer service? Our vehicle was totalled on March3rd and we have called and emailed the General manager Sara, and in the finance department FAY more than 14 times without hearing back from anyone. I have to physically drive down there to have them cancel the Auto nation policies that we bought because you cannot cancel these items by yourself even though you pay for them and no one at the dealership with assist you in doing so. I went to Pasadena Land Rover to buy our Defender, because this place sucks!! More

This is one the best dealer ever! I had a bad experience with dealers before but this one is an excellent. I had the best service and they worked with my budget- No discrimination! I had a bad experience with dealers before but this one is an excellent. I had the best service and they worked with my budget- No discrimination! More

The entire experience was awesome, hassle free and Mindaugas “Mind” was wonderful in going out of his way to ensure I got the vehicle that I wanted and that it was ready in a timely manner. Outstandin Mindaugas “Mind” was wonderful in going out of his way to ensure I got the vehicle that I wanted and that it was ready in a timely manner. Outstanding Customer care! Highly recommended. More

Horrible experience. No loaner vehicle. No car wash. And bad customer service. So bad for the company No loaner vehicle. No car wash. And bad customer service. So bad for the company More

Joe, our service advisor, truly went above and beyond to get our car serviced that same day. He even came through with a great recommendation for a Mexican restaurant since we were waiting around lunchtime. get our car serviced that same day. He even came through with a great recommendation for a Mexican restaurant since we were waiting around lunchtime. Great service overall! More

From the beginning with the Service Dept ending with the Finance dept, I am absolutely grateful for all excellent services provided and working with my 1.5 hrs travel on same day (Saturday) appointment acco Finance dept, I am absolutely grateful for all excellent services provided and working with my 1.5 hrs travel on same day (Saturday) appointment accommodations. Definitely referring and looking forward for the new location on Woodland Hills. More

Don’t take your car here for service - they don’t even use the manufacturer recommended oil that makes your car not need an oil change for 20k miles. You’re going to be paying $400 for regular synthetic a use the manufacturer recommended oil that makes your car not need an oil change for 20k miles. You’re going to be paying $400 for regular synthetic a normal mechanic can do for $80 More

Terrible scheduling availability Loaners not available Time the car in service is excessive Poor communication in and out. Time the car in service is excessive Poor communication in and out. More

Joel made my service experience quick and easy. No waiting around which was great! Thank you. No waiting around which was great! Thank you. More

Excellent customer service Very caring and friendly Very prompt and get the job done with most care Very prompt and get the job done with most care More