Land Rover Woodland Hills

Alex and Charlie were fantastic throughout the sale and post sale process. Alex was so patient as I bounced between models/colors and Charlie made a house all for my post purchase setup! post sale process. Alex was so patient as I bounced between models/colors and Charlie made a house all for my post purchase setup! More

Robert kept me informed on the status of my service and also included a video from the mechanic. also included a video from the mechanic. More

Joseph was as helpful as possible considering how backed up they are. He was courteous. up they are. He was courteous. More

Out of state purchase, lied to me about having dents, oil cap was off, bad rotors, already have A3 service light on, and still waiting on my xxxx paper plates. All this after 1 month and a half. cap was off, bad rotors, already have A3 service light on, and still waiting on my xxxx paper plates. All this after 1 month and a half. More

Took car in for routine maintenance and check of a burnt out headlight bulb. Received car back with brown stains covering the car, had to take it back to be rewashed. Once home looked over the paperwork, no out headlight bulb. Received car back with brown stains covering the car, had to take it back to be rewashed. Once home looked over the paperwork, notes “no issues found with headlights” start up the car and sure enough a bulb is out. What a waste of a visit, another month before an appointment can be scheduled. More

The service advisor was most attentive, creative to address my concerns and work with insurance, accommodating to my schedule and needs with transportation and time for repairs. Really excellent servic address my concerns and work with insurance, accommodating to my schedule and needs with transportation and time for repairs. Really excellent service. More

Excellent customer service! !! Keep the excellent service. Thank you very much. I am coming back. !! Keep the excellent service. Thank you very much. I am coming back. More

Very responsive and attentive to all details. Communication was excellent. Highly recommend Land Rover Encino Service and especially Service Advisor, Alex Astar. Communication was excellent. Highly recommend Land Rover Encino Service and especially Service Advisor, Alex Astar. More

Jack is the epitome of customer service. Delighted to hear there is a new dealership coming even closer to my home. Jack will always service my RR’s. Thank you Delighted to hear there is a new dealership coming even closer to my home. Jack will always service my RR’s. Thank you More

The sales team was very accommodating. The only issue was that I was told that the part I needed was in stock but when I got there it wasn’t. They did offer to pay for an Uber and delivere The only issue was that I was told that the part I needed was in stock but when I got there it wasn’t. They did offer to pay for an Uber and delivered my car to my office when it was done. More