Land Rover Woodland Hills
Woodland Hills, CA
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I was provided with excellent service. All my questions/concerns were addressed. I was notified timely of every detail throughout servicing my car. Alex went above and beyond to make sure All my questions/concerns were addressed. I was notified timely of every detail throughout servicing my car. Alex went above and beyond to make sure my car was serviced and returned back on time. More
The Encino location had horrible service, once they cleaned house and started fresh in Woodland hills, it's like walking into a completely different experience. They still have some cleaning to do but cleaned house and started fresh in Woodland hills, it's like walking into a completely different experience. They still have some cleaning to do but they are making huge strides. More
Service was just ok. The first time I went regarding a concern over the coolant in my car, I was told to just keep on going back there to refill my coolant everytime I The first time I went regarding a concern over the coolant in my car, I was told to just keep on going back there to refill my coolant everytime I get an alarm since their service is fully booked and there’s no loaner available for me to use. Have to wait until October before they have a loaner available. My car is just more than a year old and before I went to their service department regarding my concern, the coolant was refilled by them a week before that. Good thing my husband called the next day and got to speak to Jack about the problem. He got us a loaner and adviced us to bring the car in for service right away ‘coz there’s a tendency that the car might overheat if we keep on using it. Thank you, Jack! More
My first time at the new location. Very nice! Jack took care of me on time. He worked through my crazy work travel schedule. Height sensor failure /strut failure on my Evoque replaced Very nice! Jack took care of me on time. He worked through my crazy work travel schedule. Height sensor failure /strut failure on my Evoque replaced through 3rd party insurance went well but took time. Jack was outstanding in all aspects. Will return and happily work with Jack again. More
Overall great service and Jack was super professional, communicative and clear on estimated work and timeframes. Also the new location is a much needed improvement and an amazing facility! communicative and clear on estimated work and timeframes. Also the new location is a much needed improvement and an amazing facility! More
There is another Land Rover dealer closer to my house, however, I choose Land Rover Woodland Hills because their customer service is friendly, professional, and honest. They make the experience of buying however, I choose Land Rover Woodland Hills because their customer service is friendly, professional, and honest. They make the experience of buying a car or servicing a car pleasant. Professionalism, integrity and friendliness go a long way. The dealership itself is also quite beautiful. But it’s the customer service that keeps maintains my loyalty. More
Service was super efficient and they were mindful of my schedule/time which made things easier. Both Charles and Alex did their best to follow up with me on the issues at hand and it was a seamless transit schedule/time which made things easier. Both Charles and Alex did their best to follow up with me on the issues at hand and it was a seamless transition. More