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Land Rover West Houston - Service Center

Katy, TX

4.7
207 Reviews

207 Reviews of Land Rover West Houston - Service Center

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September 25, 2023

The service was great and people were kind. Morris was excellent to keep me updated on the car issues and fix. Great service! More

by Claudia Galey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morris
Sep 27, 2023 -

Land Rover West Houston responded

Hello Claudia, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 18, 2023

Very Professionals and courteous! Mr. Morris is the personification of what customer service should be. He went above and beyond to make sure I could get the most benefits. I recommen More

by Edgar Barzaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Morris
Sep 22, 2023 -

Land Rover West Houston responded

Hi Edgar, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Land Rover West Houston and we hope to be of service again in the future.

September 13, 2023

It's a beautiful store - very clean, a lovely waiting area with all the customer conveniences. Everyone is welcoming and accommodating. They had to order a part and that took longer than expected but it More

by Range Rover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd and Martin
Sep 17, 2023 -

Land Rover West Houston responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 06, 2023

We were waited on by Morris. He is awesome, he is professional and respectful, knows his stuff. More

by Bud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morris
Sep 09, 2023 -

Land Rover West Houston responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

September 03, 2023

Great service in every department ! I will recommend them to anyone. Love the atmosphere and people's More

by bevansmith17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Ingram
Sep 08, 2023 -

Land Rover West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 01, 2023

Great customer service! Very professional and welcoming staff. Jay Favorite is great, he’s very knowledgeable and he kept me updated on my vehicles status. More

by MLozano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Favorite
Sep 05, 2023 -

Land Rover West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

August 27, 2023

Exceptional service, and very helpful in answering my questions. All service advisors I’ve had have been knowledgeable and courteous. More

by Pjcruser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morris and Jed
Aug 30, 2023 -

Land Rover West Houston responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2023

Service advisor, Morrison made my experience enjoyable one. Kept in touch with me and kept me updated throughout the process. When I mentioned about lower price I found at another dealership, without he More

by johnchoi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morrison
Aug 30, 2023 -

Land Rover West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 25, 2023

Service agent very friendly, knowledgeable, and answered all my questions. Video walk-around by technician was very impressive Agent kept me aware of completion time. Agent also went to lengths to lo More

by Steve.svatek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jedidiah
Aug 30, 2023 -

Land Rover West Houston responded

Hi Steve, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 23, 2023

Outstanding service. Michael goes above and beyond to make the service experience smooth and accurate. More

by Moncayo Family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nguyen
Aug 29, 2023 -

Land Rover West Houston responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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