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Land Rover West Houston - Service Center

Katy, TX

4.7
207 Reviews

207 Reviews of Land Rover West Houston - Service Center

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November 09, 2023

My service advisor Morris is so kind and makes sure I get what I need done. He manages to get things done fairly quickly and I trust he is getting me safely back on the road. More

by JH10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morris
Nov 13, 2023 -

Land Rover West Houston responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 31, 2023

The staff is attentive and respectful, the sales personal that was assigned to me was awesome, they walked me thru the purchase in a effective manner. The service staff can benefit of some better communicati More

by sirtes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jedidiah Favorite
Nov 02, 2023 -

Land Rover West Houston responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

October 30, 2023

Provided a loaner vehicle so I would not be inconvenienced. Waiting on a part and will go back once the part has come in. Friendly and professional. Brady in service took good care of my and More

by rwalker5481
Recommend Dealer
Yes
Employees Worked With
Brady
Oct 31, 2023 -

Land Rover West Houston responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

October 29, 2023

I couldn't be more impressed with the outstanding service I received. From start to finish, the experience was seamless and truly exceeded my expectations. Doug, my service advisor, was a true professional. More

by Jolie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ankenman
Oct 31, 2023 -

Land Rover West Houston responded

Hi Jolie, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 24, 2023

I had the pleasure of visiting Land Rover West Houston, and I must say, it was an outstanding experience. Doug Ankeman, the Service Advisor who assisted me, deserves the highest praise. From the moment I a More

by btrangerover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ankenman
Oct 27, 2023 -

Land Rover West Houston responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 20, 2023

Cliente with more then two hours service should have a replace vehicle available while waiting More

by Supatiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Oct 23, 2023 -

Land Rover West Houston responded

Hi Supatiago, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8906 to discuss what we can do to help.

October 16, 2023

Awesome, professional, courteous, above and beyond service from this dealereship! Really satisfied and happy. Don't forget the great coffee that they have for their clients. More

by Ben
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady
Oct 18, 2023 -

Land Rover West Houston responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 12, 2023

Morris and the team did a great job with the maintenance on my Land Rover. More

by Mozz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morris Zeleya
Oct 14, 2023 -

Land Rover West Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Land Rover West Houston. Please don't hesitate to reach out if there's anything additional we can do for you.

October 12, 2023

very good service very help full I enjoyed the snacks provided very much amazing experience More

by Sarbdeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Annkerman
Oct 14, 2023 -

Land Rover West Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 03, 2023

Land rover west houston is the place to go for your car shopping experience, they have all of them; the autobiography, range rover velar, range rover sport, range rover evoque, and the discovery and discov More

by kalinka2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Adetona, Melissa Sanchez, Brady Ingram
Oct 03, 2023 -

kalinka2018 responded

Excellent place, professional people!!!

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