Land Rover West Houston - Service Center

Best customer service ever! My service rep updated me daily and the courtesy car made things seamless. I highly recommend this dealership. My service rep updated me daily and the courtesy car made things seamless. I highly recommend this dealership. More

I recently switched to Land Rover West Houston after not getting satisfactory service at another dealer. Not only did they go out of their way to address my service issues in a timely manner, but they also getting satisfactory service at another dealer. Not only did they go out of their way to address my service issues in a timely manner, but they also identified a couple of safety issues that needed to be immediately addressed. Was very happy and pleased with the level and courtesy and service I received at Land Rover West Houston and will continue to have my vehicles serviced there. More

I have no regrets getting my Range Rover sport, they are exceptional and work in a timely manner. Great job. I would refer any one to them. exceptional and work in a timely manner. Great job. I would refer any one to them. More

Fast service, excellent staff and clean facility. My go to location for servicing my suv. My go to location for servicing my suv. More

Promise kept: Appointment schedule 2 weeks in advance because a loaner car was needed. When I didn’t show up on time for the scheduled service due to an unforeseen situation, I received emails and a phon because a loaner car was needed. When I didn’t show up on time for the scheduled service due to an unforeseen situation, I received emails and a phone call reminding me of my visit. Nevertheless, when I arrived 4 hours later, to my surprise the loaner was still available. More

Brady in service provided excellence in customer care. He manages to get things done timely. He manages to get things done timely. More

Very attentive to detail. Morris in service was very thorough and extremely focused on treating us well Morris in service was very thorough and extremely focused on treating us well More

My service advisor Morris is so kind and makes sure I get what I need done. He manages to get things done fairly quickly and I trust he is getting me safely back on the road. what I need done. He manages to get things done fairly quickly and I trust he is getting me safely back on the road. More

The staff is attentive and respectful, the sales personal that was assigned to me was awesome, they walked me thru the purchase in a effective manner. The service staff can benefit of some better communicati that was assigned to me was awesome, they walked me thru the purchase in a effective manner. The service staff can benefit of some better communication More

Provided a loaner vehicle so I would not be inconvenienced. Waiting on a part and will go back once the part has come in. Friendly and professional. Brady in service took good care of my and inconvenienced. Waiting on a part and will go back once the part has come in. Friendly and professional. Brady in service took good care of my and communicated the progress of the vehicle. More