Land Rover West Houston - Service Center

Brady has been nothing but amazing at helping me navigate any issue I have with my Discovery. He is always quick to reply and quick to get my issues taken care of! Even after the work is completed, he will f any issue I have with my Discovery. He is always quick to reply and quick to get my issues taken care of! Even after the work is completed, he will follow up to ensure everything is still working as expected! More

My service manager Brady is always super helpful and prioritizes communication with me and getting my vehicle fixed as quickly as possible. prioritizes communication with me and getting my vehicle fixed as quickly as possible. More

Polite , efficient , friendly and knowledable . Recieved truck back in a timely manner . Coffee available upon arrival Recieved truck back in a timely manner . Coffee available upon arrival More

Dealership is always willing to help and assist with any needs. The team is always frigidly and delightful to provide the best customer service needs. The team is always frigidly and delightful to provide the best customer service More

Dealership was clean, and staff members were very polite. Mr. Brady took care of my needs and went above & beyond to ensure my vehicle was back on the road in no time. Mr. Brady took care of my needs and went above & beyond to ensure my vehicle was back on the road in no time. More

I like my service agent but I don’t like the dealership or service dept. I waited over 2 weeks for a loaner and when I got there unfortunately we have no more loaners. Lexus and Chevy would never have tha or service dept. I waited over 2 weeks for a loaner and when I got there unfortunately we have no more loaners. Lexus and Chevy would never have that issue!! I don’t live close and set in the waiting area from 9:30-2something, unacceptable. More

Whenever we have to have service, they are always pleasant and helpful when dealing with them, with regards to repairs and maintenance on our vehicle. Aboveboard with any details associated with repa pleasant and helpful when dealing with them, with regards to repairs and maintenance on our vehicle. Aboveboard with any details associated with repairs More

Went in for routine service. Brady was excellent in explaining the issues my vehicle was having along with being transparent with pricing. I also loved that I was kept in the loo Brady was excellent in explaining the issues my vehicle was having along with being transparent with pricing. I also loved that I was kept in the loop about the progress of my vehicle. More

Good customer service, my service advisor did a great job, alway giving update on the progress of of my car. job, alway giving update on the progress of of my car. More

Very easy to deal with, all staff are very accommodating and quick to give service. and quick to give service. More