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Land Rover West Houston - Service Center

Katy, TX

4.7
204 Reviews

204 Reviews of Land Rover West Houston - Service Center

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May 02, 2022

Great and friendly service. Also, the shuttle service was was good, and I got a quick reply to all my questions. More

by LRC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine
May 06, 2022 -

Land Rover West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 27, 2022

Bad service, not communication with the customer. . take longtime Not wash the cars when pick up More

by Carlosv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service areas guys
Apr 29, 2022 -

Land Rover West Houston responded

Hi, we are deeply disappointed by your experience at Land Rover West Houston. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8906. We hope to hear from you.

May 04, 2022 -

Carlosv responded

I bring the Range Rover 3 time for a leak, they only refill, until last visit they took my Range Rover for 2 week to fixed it.. They gave me y car soo dirty inside and outside.. small like body shop inside..!!! I have had a deep clear in the car wash.. They installed a new antenna on the roof and its have a big gap.. its will be wet and leak sooner inside the car… Finally; after 2 year reporting a noice in the front wheel assembly (when I take it for maintenance ) they said, that they knew the problem in this kind of the car and now they will be order the parts but its will be take 4 to 6 months… now the SUV make a heavy noice and the car is 2018 with 30,000 miles. We really need a final solutions.. it is my wife car… Thank you

April 27, 2022

Great service as always . .always quick and very professional..wouldn’t take my car anywhere else..thanks again More

by Claireward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Tatum
Apr 29, 2022 -

Land Rover West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 21, 2022

Great service, open communication, and timely updates while vehicle was being serviced. Would recommend dealership to anyone needing service for Land Rover!! More

by jlandry812000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Apr 24, 2022 -

Land Rover West Houston responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 19, 2022

Courteous fast and helpfully communicative. Communication is the key to keeping me happy when it comes to dealing with car service. It was nice to know I could reach out quickly via text if I More

by terry.d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro ( Luis)
Apr 23, 2022 -

Land Rover West Houston responded

Hi Terry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

April 17, 2022

Very proffesional and cordial. I was impressed. Good selection of coffee and beverges. Over all it is a very pleasent space. More

by ajazhai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember
Apr 20, 2022 -

Land Rover West Houston responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

April 16, 2022

My service representative, Christine, was very professional, knowledgeable, and courteous! It was a pleasure doing business with Christine. She is an asset to your organization. Thank you. Charlen More

by Cphilipsrn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine
Apr 20, 2022 -

Land Rover West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 14, 2022

Great dealership. Very attentive and always gets the work down promptly. The people are all very friendly and helpful. More

by Zizinialazz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Viera
Apr 18, 2022 -

Land Rover West Houston responded

Hi, we are so happy to read such a great review about Land Rover West Houston! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 13, 2022

Great service. Very happy. Dealership and waiting area is clean and comfortable. Will be back. More

by tameldunn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Boscan
Apr 17, 2022 -

Land Rover West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 13, 2022

The service was EXCELLENT, Edwin is the epitome of class and dignity. He kept me informed and did an awesome job completing my requests. Give him a raise! More

by TheRobCortez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin
Apr 17, 2022 -

Land Rover West Houston responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!