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Land Rover West Houston - Service Center

Katy, TX

4.7
204 Reviews

204 Reviews of Land Rover West Houston - Service Center

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May 26, 2022

The dealership is immaculate, the service team is exceptional! I bought my Range Rover in for it’s annual check up (it’s free for my birthday). They changed the oil, rotated the tires, even replace More

by TexGal2007
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine
May 29, 2022 -

Land Rover West Houston responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 26, 2022

They provided me with a great service and pricing they followed up all the way till the service was completed. More

by Smoju1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Tennant
May 29, 2022 -

Land Rover West Houston responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 26, 2022

Good service. Service advisor excellent. very professional. overall good dealer. good location. good work environment. More

by pmarmol1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Viera
May 28, 2022 -

Land Rover West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 19, 2022

Great Service. Very knowledgeable and friendly people. Edwin was very Professional. it is always a pleasure. More

by marcelogiannone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin
May 22, 2022 -

Land Rover West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 16, 2022

Edwin Viera is the consummate service advisor. He makes sure that every visit is handled professionally and meticulously. From the alerts before we arrive, the alerts while we are there, to the al More

by abrahamgeorge922
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Viera
May 18, 2022 -

Land Rover West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 16, 2022

They are so friendly and professional with how they carry out their duties. They are so ready to help customerswith thier needs. Good job guys. More

by Iwaloye.iwaloye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Raymond
May 18, 2022 -

Land Rover West Houston responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 12, 2022

Worst experience never again. I was thinking because they are Land Rover west that the technician are well trained and supposedly knows about Range Rover but i was wrong. I kept b More

by asm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
EV
May 14, 2022 -

Land Rover West Houston responded

Hi, we are deeply disappointed by your experience at Land Rover West Houston. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8906. We hope to hear from you.

May 11, 2022

Great service. I had a flat tire under warranty and they had my Range Rover I and out quickly. Very pleased. More

by Flalani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure of name
May 13, 2022 -

Land Rover West Houston responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 07, 2022

My service manager, Christine Tennant could not be more helpful.and is always available for me when needed. More

by limey9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Tennant
May 10, 2022 -

Land Rover West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 05, 2022

Best service I have received. Listens to your concern and then they take care of my car w/ 100% approval. Morris Zelaya kept me updated on the status and that made me know my car More

by Jackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morris Zelaya
May 07, 2022 -

Land Rover West Houston responded

Hi Jackson, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

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