Land Rover West Houston - Service Center

I believe the service consultants are doing the best they can within the rules they have to follow. I got great service and continuous updates from Alejandro as my vehicle was serviced. A parts shortage can within the rules they have to follow. I got great service and continuous updates from Alejandro as my vehicle was serviced. A parts shortage had my car in their shop for nearly a month, but I know how supplier de-commits can go so not really his fault. My biggest bone to pick is dealer pricing is about double what you would expect, so A major repair is going to be really, really expensive. More

I've been going there for the past 3 to 4-yrs, since the JLR North dealership where I purchased the vehicle is too far from my home. Service was good, but this time it was great. I surely hope it stays th JLR North dealership where I purchased the vehicle is too far from my home. Service was good, but this time it was great. I surely hope it stays this way, and wasn't a one off for good ratings. More

Brought in my car for an inspection without an appointment and they were able to get me in and taken care of. Very friendly team and pleasant waiting area. appointment and they were able to get me in and taken care of. Very friendly team and pleasant waiting area. More

The dealership is immaculate, the service team is exceptional! I bought my Range Rover in for it’s annual check up (it’s free for my birthday). They changed the oil, rotated the tires, even replace exceptional! I bought my Range Rover in for it’s annual check up (it’s free for my birthday). They changed the oil, rotated the tires, even replace one (I have tire insurance) handled a recall and washed my car in a timely matter. I was able to get to appointment on time. More

They provided me with a great service and pricing they followed up all the way till the service was completed. followed up all the way till the service was completed. More

Good service. Service advisor excellent. very professional. overall good dealer. good location. good work environment. Service advisor excellent. very professional. overall good dealer. good location. good work environment. More

Great Service. Very knowledgeable and friendly people. Edwin was very Professional. it is always a pleasure. Very knowledgeable and friendly people. Edwin was very Professional. it is always a pleasure. More

Edwin Viera is the consummate service advisor. He makes sure that every visit is handled professionally and meticulously. From the alerts before we arrive, the alerts while we are there, to the al He makes sure that every visit is handled professionally and meticulously. From the alerts before we arrive, the alerts while we are there, to the alerts and follow-up after the visit, he makes sure all is smooth and perfect. More

They are so friendly and professional with how they carry out their duties. They are so ready to help customerswith thier needs. Good job guys. out their duties. They are so ready to help customerswith thier needs. Good job guys. More

Worst experience never again. I was thinking because they are Land Rover west that the technician are well trained and supposedly knows about Range Rover but i was wrong. I kept b I was thinking because they are Land Rover west that the technician are well trained and supposedly knows about Range Rover but i was wrong. I kept bringing my Evoque here for service and they keep changing parts n etc but never fix the problem at all. Well after all it’s Autonation! Do yourself a favor don’t take your Rover here. Ridiculous service! Im going back to Land Rover houston north 100% More