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Land Rover West Ashley

Charleston, SC

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22 Reviews

1511 Savannah Hwy.

Charleston, SC

29407

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Showing 22 reviews

June 28, 2023

JAMES HOXIE, service manager at land/range rover in West Ashley, is a very disrespectful, rude, and even yelled at me. They serviced my Range Rover sports for a defective part that needed to be replaced un More

by Very dissatisfied customer!
Workmanship
Recommend Dealer
No
Employees Worked With
JAMES HOXIE and DAVID KORELITZ
Jun 30, 2023 -

Land Rover West Ashley responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Land Rover West Ashley does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. The Team at Land Rover West Ashley

July 31, 2021

$2000+ later and my Land Rover has issues it did not have on arrival. Way over charged for oil change which was incomplete, and they screwed up the electrical system and had zero follow up on purchased item More

by GRAVELY DISAPPOINTED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
SERVICE
July 20, 2021

I just leased a new 2021 Land Rover Discovery and I can’t say enough about the experience. From Matt my salesman to Michael the finance manager the process was fast and pressure free. More

by TLeard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Dieterich , Michael Hall
June 11, 2021

I didn't even want to give them one star. I am having serious buyer's remorse. Bought a used Land Rover Discovery two weeks ago. After about 25 miles, the check engine light came on. Called to see if More

by Heather
Recommend Dealer
No
Employees Worked With
Dustyn Delorme
May 19, 2021

The service department here is a joke waited a week for the appointment a week for the diagnosis then waited another week on parts then it was allegedly fixed only to find out the next day same code came o More

by Robert Kendrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Korelitz
April 26, 2021

Sloppy service and after purchase follow up. Tommy Baker needs to go back to work! Put wrong tires on my 2017 LR. no plate yet on 2/6 LR DEFENDER. nobody answers email or phone calls. Too busy and now too More

by Neilparnes
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thien , smith
January 20, 2021

Don't take your vehicle there. James (service manager) very disrespectful and uneducated. They will take your money and not even fix the issue. Poor service at Land Rover on West Ashley. More

by millionaire beauty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James (service manager) & jeremy (advisor)
October 12, 2020

I’ve owned my Evoque for a almost a year and a half now.I bought it new from Land Rover West Ashley. A luxury car for unbelievable money. Wouldn’t you expect great maintenance service for your money? Not wit More

by Anna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No names
June 26, 2020

This is the best Land Rover dealership I've been to. Chad is super helpful and always goes above and beyond to ensure I have a great experience. The pricing is transparent and they don't push additional serv More

by Kelly
Recommend Dealer
Yes
Employees Worked With
Chad Pollak
June 06, 2020

Matt Dieterich was very helpful. Made the buying experience easy. Baker is a first class operation when it comes to customer satisfaction. Their entire staff is excellent. More

by Ddanklef
Recommend Dealer
Yes
Employees Worked With
Matt Dieterich
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