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Land Rover Troy
Troy, MI
401 Reviews
Land Rover Troy in Troy, MI treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. Stop by today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 401 reviews
December 14, 2019
Nick was outstanding. Very helpful, personable, and knew what he was doing . Honestly the best car buying experience I’ve had. We will definitely recommend highly. what he was doing . Honestly the best car buying experience I’ve had. We will definitely recommend highly. More
by stevesimon1114
Employees Worked With
Nick Vehar
December 10, 2019
Poor Service Purchased my Range Rover SS in December of 2017. I live 45 minutes north and was concerned about maintenance on the vehicle. I was repeatedly reassure Purchased my Range Rover SS in December of 2017. I live 45 minutes north and was concerned about maintenance on the vehicle. I was repeatedly reassured by my salesperson James, that it wasn't an issue at all, that the dealership would come to my office, pick up my car and provide a loaner. Each time I have tried to schedule an oil change or have had an issue with my vehicle I have waited MONTHS! I called on October 2nd to schedule service I was told they couldn't come get the car until November 14th. On that day I recieved a call that the weather was bad and that they could reschedule for the next Tuesday. Next Tuesday the 19th no call no show. I called and was told they would pick it up Thursday, again no call no show. I had my husband call and Don stated that they just didn't have any rentals available. It is now December 10th, 10 WEEKS after my first request for service. This is the first negative review I have ever taken the time to write. The service at Jaguar Land Rover Troy is the worst I have ever experienced. More
by tammyk
Employees Worked With
James Wawrzyniak, Don Slezinski
November 21, 2019
First Time Buyer I was very pleased being introduced to Brian and James. First time JLR experience and both James and Brian treated me like a returning customer. I was very pleased being introduced to Brian and James. First time JLR experience and both James and Brian treated me like a returning customer. More
by mstrugala
November 16, 2019
Great customer service, Greg was able to find the perfect Range Rover for my taste among a large inventory of new cars & gave me a great deal on my trade in. Range Rover for my taste among a large inventory of new cars & gave me a great deal on my trade in. More
by Drhaddad
Employees Worked With
Joe Alcodray, Greg Hooper, Nayeem Abdelnour
November 15, 2019
Absolutely perfect from start to finish.This is our Absolutely perfect from start to finish. This is our third vehicle we have purchased from land Rover in Troy. The entire staff has always gone abov Absolutely perfect from start to finish. This is our third vehicle we have purchased from land Rover in Troy. The entire staff has always gone above and beyond. We will certainly be returning. More
by dm
Employees Worked With
Greg Hooper, Johnny Cunningham, Nayeem Abdelnour
November 02, 2019
Very good car buying experience Bought a used Audi from them. And experience was very positive. First started with many emails to Chris who answered all of my questions promptly. Bought a used Audi from them. And experience was very positive. First started with many emails to Chris who answered all of my questions promptly. Then Greg Hooper was our salesman when we arrived. He was very patient and very honest with us. Recommend him highly! More
by melDublin
Employees Worked With
Greg Hooper, Chris Batten
October 05, 2019
My first experience with a Land Rover dealership was a pleasant one. I only went in with the intentions of learning about this brand so when my current lease matured I would be more prepared. Greg Hooper pleasant one. I only went in with the intentions of learning about this brand so when my current lease matured I would be more prepared. Greg Hooper was excellent, he found a Range Rover that met my needs and was still in my price range. I was so satisfied I left same day with my new Range Rover sport! Thank you! More
by Jedgar1125
September 30, 2019
Rude Service Advisor!! I called in explaining that my 2018 F Pace check engine light was on I was explaining I check the gas cap etc .. Mr. Larry acted as if I shouldn't be I called in explaining that my 2018 F Pace check engine light was on I was explaining I check the gas cap etc .. Mr. Larry acted as if I shouldn't be calling him,or he was to buy to listen, or I should have known actually what I needed from him when I called because he rudely asked me what can I do for you!!xxx I have no clue you should be telling what I need to do your the service guy! When I called him out for being rude he quickly tried to schedule me appointment,!! I guess is if I was a man he wouldn't have handles me that way! My husband usually calls has no issues. Part of the Jaguar experience is suppose the be the quality service you get! Not with this dealership second issue I had with them! I am waiting on the Service Manager to give me a call. More
by Sbronwlee
Employees Worked With
Larry Logarta
September 30, 2019
Nick,Has and continues to be extremely helpful in the Nick, Has and continues to be extremely helpful in the search and purchase of our vehicle. I had many questions and Nick has been extremely responsiv Nick, Has and continues to be extremely helpful in the search and purchase of our vehicle. I had many questions and Nick has been extremely responsive to all my messages and made be feel comfortable. If it wasn’t for Nick I would have most likely went in a different direction with a dealer on the other side of the state but his attention to detail and help won our purchase. I recommend working with him for anyone looking for a new or used vehicle. Thank you, Dan More
by Dan R
Employees Worked With
Nick Vehar
September 23, 2019
Great Experience! Nick was helping me with the Jaguar F-Pace. He was very knowledgeable and even drove a car to my house to test drive when I was tied up with work. I w Nick was helping me with the Jaguar F-Pace. He was very knowledgeable and even drove a car to my house to test drive when I was tied up with work. I would highly recommend Nick if you’re in the market for new Vehicle. More
by RandyS
Employees Worked With
Nick Vehar
