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Land Rover Troy
Troy, MI
397 Reviews
Land Rover Troy in Troy, MI treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. Stop by today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 397 reviews
February 04, 2020
Larry is very informative and explained what type of services and why they are required for car. He followed up with service calls. Very friendly and experienced person. Highly recommended. services and why they are required for car. He followed up with service calls. Very friendly and experienced person. Highly recommended. More
by Chandu88t
Employees Worked With
Larry Logarta
February 03, 2020
Professional and informative Don did a great job of handling the service of my Jaguar I Pace. Always kept me informed of the progress. Car was completed as promised and was clean Don did a great job of handling the service of my Jaguar I Pace. Always kept me informed of the progress. Car was completed as promised and was clean when returned. More
by wbgreene1
Employees Worked With
None, Don Slezinski
January 20, 2020
I’m very happy with the service department, I took the car for a software update and Larry Said let me check for recall now you are here ,and yes he found one 👍🏼, So they did a oil change car for a software update and Larry Said let me check for recall now you are here ,and yes he found one 👍🏼, So they did a oil change and the software update and the recal. I’m very happy for the attention of Rita she is a very helpful person and I was impressed because she speak Spanish 👍🏼💯 Great team the whole service department🙌🏼 My name:-Juvencio Gutierrez E-mail:- Juve.gtz@hotmail.com More
by Juvencio
Employees Worked With
Rita villeoccia, Larry Logarta
January 13, 2020
Best service ever! Traveling from out of state and needed a new tire before we could drive home. Turns out is was a specialty tire. Don went out of his way to find the Traveling from out of state and needed a new tire before we could drive home. Turns out is was a specialty tire. Don went out of his way to find the tire and get the vehicle serviced in one day, including two recalls that were outstanding. Couldn't have asked for a better service visit. More
by vln
Employees Worked With
Don Slezinski
December 31, 2019
Second Jaguar E Pace purchased Greg Hooper was terrific! Recommended to all. We had a great experience. We would definietely be a repeat buyer. We loved the service from Greg. Greg Hooper was terrific! Recommended to all. We had a great experience. We would definietely be a repeat buyer. We loved the service from Greg. More
by levi
Employees Worked With
Greg Hooper
December 31, 2019
Mak was very helpful through the car buying process. He was very efficient and operated quickly leading up to the appointment. Made this experience very easy. was very efficient and operated quickly leading up to the appointment. Made this experience very easy. More
by apn
Employees Worked With
December 14, 2019
Nick was outstanding. Very helpful, personable, and knew what he was doing . Honestly the best car buying experience I’ve had. We will definitely recommend highly. what he was doing . Honestly the best car buying experience I’ve had. We will definitely recommend highly. More
by stevesimon1114
Employees Worked With
Nick Vehar
December 10, 2019
Poor Service Purchased my Range Rover SS in December of 2017. I live 45 minutes north and was concerned about maintenance on the vehicle. I was repeatedly reassure Purchased my Range Rover SS in December of 2017. I live 45 minutes north and was concerned about maintenance on the vehicle. I was repeatedly reassured by my salesperson James, that it wasn't an issue at all, that the dealership would come to my office, pick up my car and provide a loaner. Each time I have tried to schedule an oil change or have had an issue with my vehicle I have waited MONTHS! I called on October 2nd to schedule service I was told they couldn't come get the car until November 14th. On that day I recieved a call that the weather was bad and that they could reschedule for the next Tuesday. Next Tuesday the 19th no call no show. I called and was told they would pick it up Thursday, again no call no show. I had my husband call and Don stated that they just didn't have any rentals available. It is now December 10th, 10 WEEKS after my first request for service. This is the first negative review I have ever taken the time to write. The service at Jaguar Land Rover Troy is the worst I have ever experienced. More
by tammyk
Employees Worked With
James Wawrzyniak, Don Slezinski
November 21, 2019
First Time Buyer I was very pleased being introduced to Brian and James. First time JLR experience and both James and Brian treated me like a returning customer. I was very pleased being introduced to Brian and James. First time JLR experience and both James and Brian treated me like a returning customer. More
by mstrugala
November 16, 2019
Great customer service, Greg was able to find the perfect Range Rover for my taste among a large inventory of new cars & gave me a great deal on my trade in. Range Rover for my taste among a large inventory of new cars & gave me a great deal on my trade in. More
by Drhaddad
Employees Worked With
Joe Alcodray, Greg Hooper, Nayeem Abdelnour
