Land Rover Troy

Unlike sales and service that I have incurred anywhere else, or ever, this dealership TRULY understands the phrase "customer service" and exemplifies it in word and deed. I ordered a Range Rover Sport - H else, or ever, this dealership TRULY understands the phrase "customer service" and exemplifies it in word and deed. I ordered a Range Rover Sport - HST for my significant other and the experience was great! Mack ( now the Sales Manager) was patient, kind and thoughtful with us as he guided us through the purchasing process. Don, in your service department, has been nothing short of fantastic as he provides us maintenance, repairs and advice in keeping this vehicle running like it did when she drove it off the lot in 2020. As soon as you guys get a long wheel base, fully electric, Range Rover, we will be back in. Thank you so very much for your commitment to customer service and the actual delivery of the same. John Brown, Southfield, MI More

Mak is wonderful. He has so much patience and knowledge. I bought out my lease and he helped me throughout the process. Mak is very responsive and honest. I couldn't have had a better experience. I bought out my lease and he helped me throughout the process. Mak is very responsive and honest. I couldn't have had a better experience. More

Greg is so professional, informative, knowledgeable and helpful. And fun! An enjoyable, seamless experience purchasing my car. 10/10 recommend!! helpful. And fun! An enjoyable, seamless experience purchasing my car. 10/10 recommend!! More

Don got me in right away. He kept me in the loop throughout my service and was easy to talk to. throughout my service and was easy to talk to. More

Mak makky made my car shopping experience so easy. He was so quick with responding, and when i arrived to the dealer my car was set up. He made the process extremely smooth! I’m so happy with my car and i on so quick with responding, and when i arrived to the dealer my car was set up. He made the process extremely smooth! I’m so happy with my car and i only trust Mak! Thank you Mak! More

When my jaguar F pace lease expired Our previous salesperson told us to not waste my time looking for a new vehicle as it was virtually impossible to obtain cars amidst the chip crisis. So we extend salesperson told us to not waste my time looking for a new vehicle as it was virtually impossible to obtain cars amidst the chip crisis. So we extended at least by six months. in the meantime the key fab battery died and needed replacing. When visiting the service center at Jaguar of Troy I thought I’d peek in the showroom on the off chance they may have a vehicle. I wasn’t thinking about another jaguar or Range Rover because of what our previous sales person told us. Upon entering the show room Mak was in his office and made himself available immediately. I let him know the situation and indicated I should probably look at some options for a new car for delivery six months in the future. Mak seemed to make the impossible happen! With A little luck time and patience I had a new car within 24 hours. Mak created and executed a solution quickly, professionally, and without hesitation. I am now the HAPPY owner of a beautiful Range Rover Velar! Thank you Mak you have a customer for life! Gratefully, Randall and Lila Pappal More

Melissa was super helpful to me this past Saturday, even taking me one hour before my scheduled appt time, which I was quite grateful for. She was kind & patient & most helpful. Still need help though on re taking me one hour before my scheduled appt time, which I was quite grateful for. She was kind & patient & most helpful. Still need help though on resetting my remote app. More

Mak Makky made our vehicle purchase one of the best car experiences I've had. He made it easy and we love the vehicle. Thanks! experiences I've had. He made it easy and we love the vehicle. Thanks! More

Fast and professional service. They answered every question and catered to my needs. Thankful I found them. Made purchasing my new vehicle exciting and stress free. question and catered to my needs. Thankful I found them. Made purchasing my new vehicle exciting and stress free. More

Melissa was kind, personable and attentive! She kept me informed! The dealership however, took 23 months to receive a drivers side mirror for my car and wanted $500 down to even order it. I was not happy informed! The dealership however, took 23 months to receive a drivers side mirror for my car and wanted $500 down to even order it. I was not happy at all about that. More