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395 Reviews of Land Rover Sudbury - Service Center
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March 14, 2014
Best LR service shop in the area. And Pat Higgins is the single best service adviser with whom I've ever worked. Full stop. Excellent, timely, and consistent communications. No surprises. Proactive effor single best service adviser with whom I've ever worked. Full stop. Excellent, timely, and consistent communications. No surprises. Proactive effort to ensure my (car's) concerns are fully addressed. Easy scheduling. Proper LR loaner vehicles. Everything you expect from a LR service experience. And they fix it right the first time (unlike the folks just north of Boston). Strongly recommend them over other options. More
by klomp
July 30, 2013
Every time I come to the Land Rover dealership in Sudbury, Anthony always has a smile, and a warm greeting for me. In addition, I will never take my 2012 Supercharged Range Rover any where else for Sudbury, Anthony always has a smile, and a warm greeting for me. In addition, I will never take my 2012 Supercharged Range Rover any where else for service. Why? In a simple answer: Tom and Pat. They are hands down the best service people I have come across since owning a vehicle. Their mission is to ensure you have a great experience when your Land Rover is serviced, the job is done right the first time, and for the best price. If for whatever reason you are not satisfied they will do what it takes to ensure you are not only satisfied, but thrilled with their work. Highly recommend this dealership for sales and service. I will always purchase my Range Rovers from this dealership as long as Anthony, Tom, and Pat are employees. More
by GaryAT
Employees Worked With
Tom Shusda
January 21, 2013
As a family we have purchased 5 vehicles from Ben M and his team and every experience has been flawless. My most recent visit was to have my side view mirror replaced. I spoke with Pat Higgins, my go to gu his team and every experience has been flawless. My most recent visit was to have my side view mirror replaced. I spoke with Pat Higgins, my go to guy for anything service related. In a 10 min phone call I had everything set for them to pick up my truck and drop off a service vehicle. What was truly important about this service call was that we had literally just had a baby and needed the truck picked up at the hospital. Pat took care of everything. And worked around our schedule. It's the little things sometimes that take place that leave a great impression. The quality of the work was great. When I got my truck back it looked brand new. Thanks for taking the time to make things right. Love the team and love the service! More
by 2008LRsport
Employees Worked With
Ben Muenzberg
December 12, 2012
Peter really makes the difference, he goes the extra mile ! Calls to explain what's going on and where the process is while your vehicle is in the shop. Always offers help and a way to make things work. ! Calls to explain what's going on and where the process is while your vehicle is in the shop. Always offers help and a way to make things work. More
by BARTON61
November 04, 2012
Rusty Johnsen is a pleasure to deal with. I would recommend him to anyone based on my expereices with him over thet years. Rusty goes the etra mile to make sure the customer's needs are always met. recommend him to anyone based on my expereices with him over thet years. Rusty goes the etra mile to make sure the customer's needs are always met. More
by DavidCR
Employees Worked With
Rusty Johnsen
August 01, 2012
Matt Phillips was great! He was attentive and detail oriented with my many questions regarding my 2009 Range Rover Sport. He was extremely patient with my request to test drive a couple of Range Rovers oriented with my many questions regarding my 2009 Range Rover Sport. He was extremely patient with my request to test drive a couple of Range Rovers before making my decision. Once financing was figured out Matt did his best to make sure I got my new car as soon as possible. Great Experience. Anthony Carbone was also Great! He worked on my financing and was able to get a great rate. He was patient and honest with the options moving forward regarding financing. I am now in my Range Rover Sport because of Anthony's hard work making sure I was paying a price that would be comfortable for me. All in All, a great experience. I will be bringing my car in for service this week as I am having a few issues. I spoke with Pat yesterday, who was enthusiatic to fix the problems I am having. I can only hope the service department will be as great as Matt & Anthony. More
by JPage83
Employees Worked With
May 17, 2012
My recent experience at Land Rover of Sudbury was fabulous. The whole atmosphere at the dealership was very impressive. It was extremely clean and the employees were very friendly and helpful. The fabulous. The whole atmosphere at the dealership was very impressive. It was extremely clean and the employees were very friendly and helpful. The service department went over and beyond my expectations. My service adviser Tom Shusda was incredible. He was on top of everything and was able to answer all my questions. He was always available and made me feel at ease. I highly recommend this dealership to anyone looking for a Land Rover. More
by Jenny6
Employees Worked With
Tom Shusda, Tom Shusda
March 20, 2012
I recently purchased a vehichle, the new Range Rover Evoque. Had a few minor issues so I brought it in to service to have checked out. I should of picked a different service person to deal with. Peter w Evoque. Had a few minor issues so I brought it in to service to have checked out. I should of picked a different service person to deal with. Peter was the assigned service person whom is HORRIBLE! He has no customer service skills, you have to call him to get an update and he never returns your calls. When you bring your vehicle in for service you want that assurance that any issues you have with the car will be resolved. The experience dealing with him is like ordering getting food from a fast food joint, quick to get your order and quick to get you out. I'll give this service dealership another chance but will only deal with another service person. BTW this is my first vehichle with the Land Rover family and I'm not so happy with my experience. More
by rnits
Employees Worked With
Peter
December 31, 2011
Patrick is awesome to work with -- takes great care of every detail and double checks to ensure everything is complete. He's great to work with as he is always smiling. Thank you. every detail and double checks to ensure everything is complete. He's great to work with as he is always smiling. Thank you. More
by toddbr
Employees Worked With
Patrick Higgins
December 28, 2011
Appt was scheduled as soon as I called in. Peter is friendly and addresses all the problems I have with the car. All problems are fixed and I got the car back as promised. friendly and addresses all the problems I have with the car. All problems are fixed and I got the car back as promised. More
by andyvo
Employees Worked With
PETER MAVRIKIS
