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Land Rover Sudbury - Service Center

Sudbury, MA

4.8
395 Reviews

395 Reviews of Land Rover Sudbury - Service Center

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May 27, 2021

Very responsive and helpful. Made sure I was aware of all work and reached out to provide me every convenience. Super polite and accommodating. Nice people and facilities More

by StephenKnightly7Steve
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bobby Wendler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Shusda, Frank Fox
May 27, 2021 -

Land Rover Sudbury responded

Thank you for the wonderful five-star review! We're happy to hear that your experience was up to our usual standards! See you next time! - Land Rover Sudbury

May 27, 2021

Great customer service skills. I will like to do business with you in the future, keep up the great work. Just need to pay liitle attention when customer is speaking and give accurate information to the cust More

by Skegbeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Diaz
May 27, 2021 -

Land Rover Sudbury responded

Thanks so much for the five-star rating! We are so happy our team helped make your experience a positive one and we'll share your feedback with our team! See you next time! - Land Rover Sudbury

May 21, 2021

No such thing as “above and beyond” service. Very poor customer service! Will call at the end of the day to give an update!!!??? Like we don’t need our car!??? More

by mina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Shusda
Jun 07, 2021 -

Land Rover Sudbury responded

Mina, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we may have let you down. Please reach out and we will do our best to make this better, Michael Knox - General Manager - mknox@herbchambers.com

May 21, 2021

Bobby Wendler is a highly professional service advisor dedicated and committed to customer service. He keeps you informed through the entire process. Very cordial and courteous. More

by DK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Wendler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Land Rover Sudbury responded

Thank you for the 5-star review! We are certainly lucky to have Bobby on the Land Rover Sudbury team and will pass along your comments to him!

May 13, 2021

Excellent service. Wonderful people Very accommodating in giving you a loaner. They picked up my car in a timely manner. I would highly recommend this dealership for service . More

by tfm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Shusda
May 13, 2021 -

Land Rover Sudbury responded

We appreciate your business and your review! Thanks from the Land Rover Sudbury Team!

May 12, 2021

Very accommodating and professional. Took covid safety Very accommodating and professional. Took covid safety issues seriously and handled my repair quickly. People in service department here are very n More

by Pjcjr112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
May 13, 2021 -

Land Rover Sudbury responded

Thank you for choosing Land Rover Sudbury, we appreciate your positive feedback!

May 12, 2021

I had my car serviced this past Monday and a windshield replaced. Jorge took such good care of me and made sure my car was serviced properly. He gave me a loaner and arranged to have someone bring my car b More

by Sabatino.anna29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Riviera
May 13, 2021 -

Land Rover Sudbury responded

It was our pleasure to take care of everything for you! Thanks for trusting Jorge and the Land Rover Sudbury service team! Your review and recommendation of our team mean so much. Thanks again!

May 07, 2021

Excellent experience all around. Would recommend Land Rover of Sudbury 100 percent. Sales and service treated me with professionalism and respect during the entire process More

by mauen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Shusda, Lawrence Blaushield, Amr Eissa
May 07, 2021 -

Land Rover Sudbury responded

We are honored to receive your support, Mauen. Thank you! - Land Rover Sudbury Team

April 30, 2021

Were very flexible with my schedule and extremely quick in responding to my questions! Their friendly & polite attitudes makes walking into the building welcoming and a positive experience! More

by sara.barone1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Shusda
May 03, 2021 -

Land Rover Sudbury responded

Our goal is to provide top-notch customer service, and I am glad to hear that our team has shown you their commitment to this. If there is anything more we can do for you please come back and see us any time! Take care

April 28, 2021

Provided excellent customer service. Jorge kept me up to date on progress of my vehicle. The service was quick and the car was returned clean. More

by vtkt5700
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Rivera
Apr 28, 2021 -

Land Rover Sudbury responded

It was our pleasure to take care of you! Thanks for choosing Land Rover Sudbury!

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